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Did something Just break or is the update an issue RRS feed

  • Question

  • My Mesh client flagged an update this morning which I let it install Now my mesh does not seem to be Working. I've Signed in but the mesh Still tells me this device is offline and asks me to sign in.

    I'm hoping its Just me as there are no Other Comments here but some Suggestions would be warmly received. I can obviously system restore but would rather not if I can avoid it.

    Wednesday, June 18, 2008 10:35 AM

Answers

  • Hi Tre4 Bax,

    I think at this point we need to take a look at the logs from the computer that's having this problem.  Would you mind submitting a bug report and attaching your logs?  Instructions are in an Announcement at the top of the forums.

    Once your logs have been looked over, you should hear back from someone about possible solutions, but I'll also follow up here if I learn anything new.  If you submit your bug through Connect, you can also post the Connect Feeback ID here for others to view and validate.

    Thanks,

    Ben.
    Thursday, June 19, 2008 4:58 PM

All replies

  • my update worked ok on vista business except it hung after desktop and taskbars dissapeared. had to ctrl alt delet force restart and now is working ok logged in and all
    Wednesday, June 18, 2008 3:31 PM
  • Is there a "What's new"/"What's fixed" list that we can see?
    Wednesday, June 18, 2008 3:39 PM
  • I got the update for version .17 today and all is working well on my system...

    Vista U32 SP1

    and yes, I would also like to see a changelog...perhaps on the TechBlog site?? or perhaps a sticky here...
    • Edited by Finnius Wednesday, June 18, 2008 5:34 PM wrong version #
    Wednesday, June 18, 2008 5:21 PM
  • Hi Tre4 Bax,

    Are you still encountering this problem?  If so, please let me know, and tell me what steps you've already tried to get it to work (e.g., restarting your computer), and I'll follow up.

    Thanks,

    Ben.
    Wednesday, June 18, 2008 6:24 PM
  • I still have the problem. My tablet Stays with The Mesh tray icon Grey. I've signed in and out a few times and have restarted the machine but alas still does not work.  I have Just tried this with the firewall off audit Still fails So its not That. On the local tray app and the Mesh devices the tablet shows with a yellow triangle that has an explanation mark in it.

    Prior to the upgrade I changed some files that show up in news on my tablet but these are not in the news on my home PC.


    I Just Started my home PC and that has started okay and is running fine. This is the only other machine I have in my Mesh at this point.

    Any help gratefully Received.

    Wednesday, June 18, 2008 9:21 PM
  • Hi Tre4 Bax,

    I think at this point we need to take a look at the logs from the computer that's having this problem.  Would you mind submitting a bug report and attaching your logs?  Instructions are in an Announcement at the top of the forums.

    Once your logs have been looked over, you should hear back from someone about possible solutions, but I'll also follow up here if I learn anything new.  If you submit your bug through Connect, you can also post the Connect Feeback ID here for others to view and validate.

    Thanks,

    Ben.
    Thursday, June 19, 2008 4:58 PM
  • Hi Ben,

    I have submitted this through connect and sent them my log. Not sure What the ID is to post  though do you mean the ticket number? SRX1070508605ID



    Trevor
    • Edited by Tre4 Bax Friday, June 20, 2008 10:36 AM reread post!
    Friday, June 20, 2008 10:33 AM
  • Just wanted to add that I encountered this on my XP Media Center machine for a short period. After the update, the machine logged on and conencted to the Mesh, but the icon was gray and it reported that there was a connection problem.
    I exited Live Mesh and let it close, then started it again from Start/All Programs/LiveMesh and it logged me in and showed the status correctly. Logging out and back in didn't help and the machine with the odd state showed as online and connected to the Mesh from the web desktop and another machine that had updated earlier in the day. It has not happened since. It only happened shortly after that machine updated.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Friday, June 20, 2008 5:28 PM
    Moderator
  • Hi Trevor,

    Here's an example of a Connect Feedback ID & link (from another thread):

    Bug report submitted; ID# 352061

    https://connect.microsoft.com/feedback/ViewFeedback.aspx?FeedbackID=352061&SiteID=425



    Thanks,

    Ben.
    Friday, June 20, 2008 7:14 PM