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Unable to validate office professional 2003 RRS feed

  • Question

  •  

    I am trying to install the live mail to outlook connector; when it tried to validate my office professional (which came installed on this Dell computer when I bought it new), it said office pro was not activated.  But all my office pro applications say they are already activated.

     

    Can you help?

     

    Brad Barbeau

    Wednesday, September 19, 2007 4:07 PM

Answers

  • Good Morning Brad,

     

    Sounds like you need to reactivate Office is all.  Below I will provid you with instructions. 

     


    Please select the “Activate by using the telephone” option.

     

    1) Start any Office program.
    2) In the “Office Activation Wizard”, click the “Activate by using the telephone” option, and then click Next
    3) Read the “Microsoft Office Privacy Policy” page, and then click “Next”.

    Note You are not required to read the Microsoft Office Privacy Policy to continue these steps in Microsoft Office 2007. A link to the Microsoft Office Privacy Policy is provided so that you can read it at any time.

    4) In the “Select your location” list, select a country or region. Call the telephone number that is listed on line 2. The customer service agent will ask you for the installation ID and will give you a confirmation ID in return. Type the confirmation ID in the boxes provided.
    5) Click “Next”.
    6) On the “Activation Complete” page, click “Finish”.


    Please reference the following KB Article should you have any problems http://support.microsoft.com/kb/903275/en-us.  Here you will find links for various resolutions which you may encounter.  Also reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851.  Please re-post here should you need further assistance. Thank you and have a great day!

     

    Thank you
    Stephen Holm

    Wednesday, September 19, 2007 5:54 PM
  • Everything I try gives a "product already activated" message, and I can't find  a way to start the activation wizard.  Even from office tools, the only listing is "activate product" and clicking on that gets the "This product has already been activated" message.

    Wednesday, September 19, 2007 6:19 PM
  • Hello Brad,

     

    Previously I posted:  "Also reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851 "  Please open this link and you will find a telephone number for activation.  Have a great day :-).

     

     

    Stehpen Holm, MS

     

    Wednesday, September 19, 2007 8:28 PM

All replies

  • Good Morning Brad,

     

    Sounds like you need to reactivate Office is all.  Below I will provid you with instructions. 

     


    Please select the “Activate by using the telephone” option.

     

    1) Start any Office program.
    2) In the “Office Activation Wizard”, click the “Activate by using the telephone” option, and then click Next
    3) Read the “Microsoft Office Privacy Policy” page, and then click “Next”.

    Note You are not required to read the Microsoft Office Privacy Policy to continue these steps in Microsoft Office 2007. A link to the Microsoft Office Privacy Policy is provided so that you can read it at any time.

    4) In the “Select your location” list, select a country or region. Call the telephone number that is listed on line 2. The customer service agent will ask you for the installation ID and will give you a confirmation ID in return. Type the confirmation ID in the boxes provided.
    5) Click “Next”.
    6) On the “Activation Complete” page, click “Finish”.


    Please reference the following KB Article should you have any problems http://support.microsoft.com/kb/903275/en-us.  Here you will find links for various resolutions which you may encounter.  Also reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851.  Please re-post here should you need further assistance. Thank you and have a great day!

     

    Thank you
    Stephen Holm

    Wednesday, September 19, 2007 5:54 PM
  • Everything I try gives a "product already activated" message, and I can't find  a way to start the activation wizard.  Even from office tools, the only listing is "activate product" and clicking on that gets the "This product has already been activated" message.

    Wednesday, September 19, 2007 6:19 PM
  • Hello Brad,

     

    Previously I posted:  "Also reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851 "  Please open this link and you will find a telephone number for activation.  Have a great day :-).

     

     

    Stehpen Holm, MS

     

    Wednesday, September 19, 2007 8:28 PM