Having serious forum issues. RRS feed

  • Question

  • Hi,

    I'm not exactly sure who to contact, but I really need help. I've been having serious forum issues. I created an account on Friday using the name WSUMarine. I posted a question in the TechCenter >SharePoint Products and Technologies Forums >SharePoint 2010 - General Questions and Answers >

    forum. I received a reply, and I posted a followup question. I logged in the day after I posted a followup question to find my account had been banned.

    I created a new account under this name, Jandroos, and posted a request for help in the same forum yesterday. Today I logged in to check the thread and it had been hijacked, replaced with a link for some streaming service. The thread is:

    I did not post the spam/streaming link, and I don't know how it replaced my post. I just want help with my SharePoint issue.

    I need help resolving the banning on my original (WSUMarine) account, and on the spam/thread with this account, so I can safely post my SharePoint question.

    Big Thank You in advance for your help!
    Tuesday, September 4, 2012 9:14 PM


  • The Thread has been fixed, sorry for the inconvenience. The dev team is working on a permanent solution for this issue. But for now we could only manually fix these hacked threads.

    Dengqiang "Robin" Ren (Chinasoft) EPX Service Engineering Support Team

    Friday, September 14, 2012 2:09 PM
  • You are now unbanned:

    Everything is back!

    Ed Price (a.k.a User Ed), SQL Server Experience Program Manager (Blog, Twitter, Wiki)

    Friday, September 14, 2012 2:10 AM
  • The thread is deleted, but if I remember correctly, the original question was valid. The spam reply made everything else not visible. Is it possible to delete the reply, but leave the rest of the thread alone? Perhaps the user must ask the question again. Also, does this explain how the wrong user was banned?

    Richard Mueller - MVP Directory Services

    You mean questions were in there in addition to asking to get unbanned, to get the actual spammer banned, and asking to get the thread fixed???? =^)

    Let's see...

    1 - Once that spam is in, the thread's locked. The forums team is considering solutions that target that type of spam (in addition to other spam prevention updates).

    2 - Yes, the thread can be fixed without deleting the thread. Robin fixed the thread in question by Jandroos, and it is intact and ready to go:

    I also replied to it to push it back up in the forum, but no love yet.

    3 - I believe the wrong user was banned because someone reported the thread without knowing/specifying that the spammer was someone who replied to the thread and not the creator of the thread. Using that misinformation, the support team banned the wrong person. But now the support team does/should know that for HTML spam like that, you cannot assume the originator is the thread creator. The decision making is made difficult/impossible because that type of spam locks the page so that you can read nothing.

    4 - And you had one unasked question... why is your linked thread deleted? Either a mod or a support member decided to dispose of that thread in a way that is potentially "not right". For all I know, the OP asked to have it deleted or the OP was the spammer on that thread. Don't know. But there's a chance that a mod or support deleted it. Even if they did, Robin proved that it can be fixed without being deleted. You'd just have to report it in this forum so that we can get the support team to take care of it.


    Ed Price (a.k.a User Ed), SQL Server Experience Program Manager (Blog, Twitter, Wiki)

    Tuesday, September 18, 2012 9:38 PM

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