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Billing question: trying to sign in to renewal CC info

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An email was sent to my email address explaining to go to billing and update CC. Did.... tried typing in my aol address claims password is bad so sought to get it. Claims I have no aol email address. Do I have to open an MSN hotmail address? Is there a direct number to billing to call and update my CC? Thanks

Friday, September 12, 2008 12:10 PM

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When you sigh in to billing you must use the Live ID and password associated with your One Care account. To find the correct Live ID open One Care>Help>About and you will see the Live ID used to activate your One Care subscription. To go to billing use this link - https://billing.microsoft.com/home.aspx If you cannot recall your password please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Friday, September 12, 2008 1:57 PM

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