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My computer screen says that my windows XP is not genuine RRS feed

  • Question

  • I dont know why but after my computer restarted after an automatic live update it says on my desktop that:   

     Your copy of windows did not pass genuine windows validation.

    and when i did the genuine microsoft software  diagnostics every thing passed (http://www.microsoft.com/genuine/diag/RunDiags.aspx?displaylang=en)

     

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled
    Passed Windows validation ActiveX loaded
    Passed Office validation ActiveX loaded
    Passed Validation Self-help ActiveX loaded
    Passed Validation Self-help: Data.dat Corruption check
    Passed Validation Self-help: Cryptography check
    Passed Validation Self-help: Product Activation check

     

     

    Ive looked every where for help but ive achieved nothing and all i did was let my computer restart after windows installed a live update

    i also ran this MGADiag tool and this is what was it said

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-MPHQJ-MQCXW-F4K9W
    Windows Product Key Hash: bgLesE4X22Xv9d/mMJyIyBc/BFQ=
    Windows Product ID: 55274-645-5382996-23876
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {C268D811-0A22-4740-9EC6-34C746CAF16E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C268D811-0A22-4740-9EC6-34C746CAF16E}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-F4K9W</PKey><PID>55274-645-5382996-23876</PID><PIDType>1</PIDType><SID>S-1-5-21-789336058-920026266-682003330</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv1000 (EP343UA#ABA)  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.12     </Version><SMBIOSVersion major="2" minor="31"/><Date>20050912000000.000000+000</Date></BIOS><HWID>CF4A3C07018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57070</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: CCFD:Compaq Computer Corporation|14DB8:Compaq Computer Corporation|14DB8:Compaq Computer Corporation|1E840:Gateway, Inc|CCFD:Hewlett-Packard Company|15473:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Sunday, February 6, 2011 3:37 PM

Answers

  • "Barracuz" wrote in message news:500ec11c-5639-4c81-9b95-32e5fde86cc7...

    I dont know why but after my computer restarted after an automatic live update it says on my desktop that:   

     Your copy of windows did not pass genuine windows validation.

    and when i did the genuine microsoft software  diagnostics every thing passed (http://www.microsoft.com/genuine/diag/RunDiags.aspx?displaylang=en)

     

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled
    Passed Windows validation ActiveX loaded
    Passed Office validation ActiveX loaded
    Passed Validation Self-help ActiveX loaded
    Passed Validation Self-help: Data.dat Corruption check
    Passed Validation Self-help: Cryptography check
    Passed Validation Self-help: Product Activation check

     

     

    Ive looked every where for help but ive achieved nothing and all i did was let my computer restart after windows installed a live update

    i also ran this MGADiag tool and this is what was it said

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-MPHQJ-MQCXW-F4K9W
    Windows Product Key Hash: bgLesE4X22Xv9d/mMJyIyBc/BFQ=
    Windows Product ID: 55274-645-5382996-23876
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

     

     


    Your installation of Windows XP Pro is based in an Invalid Product Key, in a Volume License.
    The Invalid Product Key is one which was never issued by MS, but was created by a a hacker's KeyGen tool, and is therefore non-genuine.
    A Volume License is not available to the general public - it's sold only in bulk to organisations for use in their own machines, and cannot legally be resold.
     
    Your installation of Office has exactly the same problem.
     
    Have you sent the machine in for repair at some point, or had a friend reformat/reinstall it at any time?
     
    Since your computer is an HP, we can assume that it came with Windows pre-installed - which edition is quoted on the COA sticker on the case? If it's XP Pro, then you may be able to genuinise your current XP installation by using the Product Key Update Tool here  http://www.microsoft.com/genuine/selfhelp/xppkuinst.aspx  - if it's XP home, then you will have to reformat, and reinstall using the manufacturer's recovery system or disks.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, February 10, 2011 1:28 AM
    Sunday, February 6, 2011 5:12 PM
    Moderator
  • "Nanda Kumar S D" wrote in message news:7e55cfa4-407f-4849-ad88-62aa4e57f2c0...

    Hi Barracuz,

    This issue arises only when the product key that is activated on your computer not valid. This might be of many reasons. When files getting corrupted beacuse of any unknown issues and if you had any chance of performing a repair on your computer with a different XP version disc with the same product key or else same xp version with a different product key.

    What you can do is contact Microsoft and inform them clearly about the issue. They will guide in validating your computer with a valid produt key. The number that you have to contact is 1800-936-5700 for US and 0844-8002400 for UK. Also if you are from any part of the world you need to contact online chat support team wherein that will sort out these issues for free of charge.

    Thanks,

    Nanda Kumar S D


    This is hogwash, I'm afraid - the OP's Key is one which was never, and will never be, valid - because it was generated by a Hacker's KeyGen program, to enable a non-genuine installation of Windows.
    Contacting someone form MS will do nothing except deplete the OP's bank balance by the cost of the call, as well as the possible replacement media required for the system.
    MS does NOT hand out Keys for non-genuine systems.
    They may assist the OP to activate with his own *valid* key - but they cannot hand out new ones just because the OP has a counterfeit install.
     
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, February 10, 2011 1:28 AM
    Wednesday, February 9, 2011 3:38 PM
    Moderator

All replies

  • "Barracuz" wrote in message news:500ec11c-5639-4c81-9b95-32e5fde86cc7...

    I dont know why but after my computer restarted after an automatic live update it says on my desktop that:   

     Your copy of windows did not pass genuine windows validation.

    and when i did the genuine microsoft software  diagnostics every thing passed (http://www.microsoft.com/genuine/diag/RunDiags.aspx?displaylang=en)

     

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled
    Passed Windows validation ActiveX loaded
    Passed Office validation ActiveX loaded
    Passed Validation Self-help ActiveX loaded
    Passed Validation Self-help: Data.dat Corruption check
    Passed Validation Self-help: Cryptography check
    Passed Validation Self-help: Product Activation check

     

     

    Ive looked every where for help but ive achieved nothing and all i did was let my computer restart after windows installed a live update

    i also ran this MGADiag tool and this is what was it said

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-MPHQJ-MQCXW-F4K9W
    Windows Product Key Hash: bgLesE4X22Xv9d/mMJyIyBc/BFQ=
    Windows Product ID: 55274-645-5382996-23876
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

     

     


    Your installation of Windows XP Pro is based in an Invalid Product Key, in a Volume License.
    The Invalid Product Key is one which was never issued by MS, but was created by a a hacker's KeyGen tool, and is therefore non-genuine.
    A Volume License is not available to the general public - it's sold only in bulk to organisations for use in their own machines, and cannot legally be resold.
     
    Your installation of Office has exactly the same problem.
     
    Have you sent the machine in for repair at some point, or had a friend reformat/reinstall it at any time?
     
    Since your computer is an HP, we can assume that it came with Windows pre-installed - which edition is quoted on the COA sticker on the case? If it's XP Pro, then you may be able to genuinise your current XP installation by using the Product Key Update Tool here  http://www.microsoft.com/genuine/selfhelp/xppkuinst.aspx  - if it's XP home, then you will have to reformat, and reinstall using the manufacturer's recovery system or disks.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, February 10, 2011 1:28 AM
    Sunday, February 6, 2011 5:12 PM
    Moderator
  • Hi Barracuz,

    This issue arises only when the product key that is activated on your computer not valid. This might be of many reasons. When files getting corrupted beacuse of any unknown issues and if you had any chance of performing a repair on your computer with a different XP version disc with the same product key or else same xp version with a different product key.

    What you can do is contact Microsoft and inform them clearly about the issue. They will guide in validating your computer with a valid produt key. The number that you have to contact is 1800-936-5700 for US and 0844-8002400 for UK. Also if you are from any part of the world you need to contact online chat support team wherein that will sort out these issues for free of charge.

    Thanks,

    Nanda Kumar S D

    Wednesday, February 9, 2011 2:56 PM
  • "Nanda Kumar S D" wrote in message news:7e55cfa4-407f-4849-ad88-62aa4e57f2c0...

    Hi Barracuz,

    This issue arises only when the product key that is activated on your computer not valid. This might be of many reasons. When files getting corrupted beacuse of any unknown issues and if you had any chance of performing a repair on your computer with a different XP version disc with the same product key or else same xp version with a different product key.

    What you can do is contact Microsoft and inform them clearly about the issue. They will guide in validating your computer with a valid produt key. The number that you have to contact is 1800-936-5700 for US and 0844-8002400 for UK. Also if you are from any part of the world you need to contact online chat support team wherein that will sort out these issues for free of charge.

    Thanks,

    Nanda Kumar S D


    This is hogwash, I'm afraid - the OP's Key is one which was never, and will never be, valid - because it was generated by a Hacker's KeyGen program, to enable a non-genuine installation of Windows.
    Contacting someone form MS will do nothing except deplete the OP's bank balance by the cost of the call, as well as the possible replacement media required for the system.
    MS does NOT hand out Keys for non-genuine systems.
    They may assist the OP to activate with his own *valid* key - but they cannot hand out new ones just because the OP has a counterfeit install.
     
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, February 10, 2011 1:28 AM
    Wednesday, February 9, 2011 3:38 PM
    Moderator
  • The problem is that the computer was never tampered with, it used to belong to a friend that only used it for  facebook, games etc. he never touched anything, he didnt even install any updates because he was afraid that they can be a virus so when i got it i installed an update and at the end it asked me to restart and i did and thats when on my desktop that little window appeared and that window never appeared before and my friend was able to download windows media player and validate
    Thursday, February 10, 2011 3:27 AM
  • "Barracuz" wrote in message news:5e86d6b7-5320-4b83-afd0-d6ef2179f68f...
    The problem is that the computer was never tampered with, it used to belong to a friend that only used it for  facebook, games etc. he never touched anything, he didnt even install any updates because he was afraid that they can be a virus so when i got it i installed an update and at the end it asked me to restart and i did and thats when on my desktop that little window appeared and that window never appeared before and my friend was able to download windows media player and validate

    My question still stands - what is the licensed version of Windows according to the COA sticker on the case?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, February 10, 2011 7:44 AM
    Moderator
  • I researched and learned that there might be a trojan virus. But me, I just reformatted my PC, then all went smoothly for some time. Then after I think 6 days, after I install the updates, it became a fake one and did not pass the test. I learned that when you have passed all test specially the one that says you have installed windows genuine plug ins, yet you still receive that notification, you might have the trojan virus...
    Thursday, September 26, 2013 9:37 AM
  • And also, do not follow the forums that say "delete wgatray.exe delete this or that" because it will just take out the NOTIFICATION but your windows is still not genuine.
    Thursday, September 26, 2013 9:41 AM