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Re: Failed - Computer time and date correct [0x80080210] RRS feed

  • Question

  • I am having the same issue. Below is the diagnostic tool output:

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Clock sync error
    Validation Code: 10
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-MT637-7CQ2M-H92F8
    Windows Product Key Hash: ZY26egynUcd8k2oVLxxkf5aQ7zw=
    Windows Product ID: 55274-640-1004315-23093
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {46D1862E-2591-4CE1-A0D2-EE0F50FC6F63}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 10
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{46D1862E-2591-4CE1-A0D2-EE0F50FC6F63}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H92F8</PKey><PID>55274-640-1004315-23093</PID><PIDType>1</PIDType><SID>S-1-5-21-1935655697-2049760794-725345543</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 8300               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20040927000000.000000+000</Date></BIOS><HWID>0C053C1701848073</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57393</Pid><PidType>14</PidType></Product><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55439</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 


    Tuesday, December 25, 2007 5:24 AM

Answers

  • Hello,

     

    Please try the below steps for resolving your computer and time sync problem. Please re-post should you have any further problems. 

     

    Please go to www.microsoft.com/genuine/diag

    1) Click 'Start Diagnostics'
    2) You should see 'Fail' next to 'Computer Time and Date correct'
    3) Click 'Resolve Now'
    The tool will either:
    4a) Correct the issue itself.
    or
    4b) Provide directions to help you fix the issue.

     

    Thank you and have a great day.

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Wednesday, December 26, 2007 11:41 PM
  • Rpidh,

     

    Do you have any hardware or software firewall programs installed.  If so please make the necessary adjustments in your firewall program (or, less desireably, temporarily disable it) and try again.

     

    Thank you,

     

    Stephen Holm, MS

     

    Thursday, December 27, 2007 7:38 PM

All replies

  • Hello,

     

    Please try the below steps for resolving your computer and time sync problem. Please re-post should you have any further problems. 

     

    Please go to www.microsoft.com/genuine/diag

    1) Click 'Start Diagnostics'
    2) You should see 'Fail' next to 'Computer Time and Date correct'
    3) Click 'Resolve Now'
    The tool will either:
    4a) Correct the issue itself.
    or
    4b) Provide directions to help you fix the issue.

     

    Thank you and have a great day.

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Wednesday, December 26, 2007 11:41 PM
  • I've tried this several times on Firefox and MS IE7. Neither has worked. I have verified that my time and date and time zone are all correct
    Thursday, December 27, 2007 2:57 AM
  • Rpidh,

     

    Do you have any hardware or software firewall programs installed.  If so please make the necessary adjustments in your firewall program (or, less desireably, temporarily disable it) and try again.

     

    Thank you,

     

    Stephen Holm, MS

     

    Thursday, December 27, 2007 7:38 PM
  •  

    what adjustments would i have to make to my firewall, (without having to disable it)?
    Friday, December 28, 2007 3:29 AM
  • Rpidh,

     

    I am not exactly sure except to temp. disable it long enough to allow the updates to occur. Maybe you can also lower the shield quite abit without totally disabling it.

     

     

    Stephen Holm, MS

    Friday, December 28, 2007 6:55 PM