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Windows 7 suddenly became un-genuine after one year RRS feed

  • Question

  • After about a year of using my laptop, it suddenly says that is not a genuine copy of windows. This is the copy that was installed on the computer when my father bought it for me and I have no doubt that it is genuine. I read in another posting (http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/32d3fb9f-d6c5-45d9-afc2-1d76b2dbe280) that I have to start a new thread to get proper answer. I downloaded the MGADiag.exe from http://go.microsoft.com/fwlink/?linkid=52012. Below is the report that it gave me. Can somebody please help.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR

    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=

    Windows Product ID: 00359-OEM-8992687-00007

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {8AAA1E6F-5B46-4E10-9A94-F1D904951764}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.110408-1633

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Standard Edition 2003 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\GRA\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{8AAA1E6F-5B46-4E10-9A94-F1D904951764}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1992166778-3641316764-694791117</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1201N</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0313   </Version><SMBIOSVersion major="2" minor="6"/><Date>20091124000000.000000+000</Date></BIOS><HWID>06BB0600018400F4</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>2F6BBF251725D02</Val><Hash>xsD2YnQhv05vZ0TYbQGfM7TWsIo=</Hash><Pid>70141-641-1834014-57369</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2072009

    Installation ID: 013731468966977826186633875156409502664563046883217522

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 9YQTR

    License Status: Notification

    Notification Reason: 0xC004F057.

    Remaining Windows rearm count: 1

    Trusted time: 18/06/2011 8:40:08 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 5:14:2011 09:31

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MAAAAAAAAgABAAEAAAACAAAAAwABAAEAJJQitPyB5EOOVo5+eC5GkMY+2MQq6eSV

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 112409APIC0943

      FACP 112409FACP0943

      HPET 112409OEMHPET0

      MCFG 112409OEMMCFG 

      WDRT 112409NV-WDRT 

      ECDT 112409OEMECDT 

      OEMB 112409OEMB0943

      NVHD 112409NVHDCP 

      SSDT PmRefCpuPm

    Wednesday, June 22, 2011 3:43 AM

Answers

  • Try reactivating with the OEM COA product key printed on the label affixed either to the bottom of your laptop or inside the battery compartment.  You may be required to activate by phone.  To activate manually click Start and type "activate" or "slui.exe 3" and hit Enter.  To activate by phone, click Start and type "slui.exe 4".
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, June 22, 2011 4:10 AM
    Answerer

All replies

  • Try reactivating with the OEM COA product key printed on the label affixed either to the bottom of your laptop or inside the battery compartment.  You may be required to activate by phone.  To activate manually click Start and type "activate" or "slui.exe 3" and hit Enter.  To activate by phone, click Start and type "slui.exe 4".
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, June 22, 2011 4:10 AM
    Answerer
  • Thank you. It worked. Any idea what caused the problem? Should I do anything to prevent it from happening again?

    Thursday, June 23, 2011 11:18 PM
  • No, you should not do anything.  The COA key is different from the key preinstalled at the factory.  The preinstalled key depends on the SLIC table in the BIOS.  If they match the product key requires no user activation.  If something goes wrong with the table, such as a motherboard change or a BIOS update, you fall back on the COA key, which is more like a standard key.  Microsoft requires OEMs to provide the COA key for just this reason.

    Please rerun the MGADiag report so we can double check certain indicators.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, June 24, 2011 1:09 AM
    Answerer