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  • Question

  • my vista can't make an update
    Sunday, October 18, 2009 3:43 AM


  • Hello ridahdini,

      If your issue is with Windows Update, please go to the Windows Update section of the Vista Answers Forums at http://social.answers.microsoft.com/Forums/en-US/vistawu/threads

      If your issue is that Windows is giving you a Non-Genuine message, please create a new thread, then 

    download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into the new thread.


    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    post the report into the new thread

    Thank you,
    Darin MS

    Monday, October 19, 2009 8:38 PM