locked
Found new hardware wizard keeps crashing RRS feed

  • Question

  • I recently had XP re-installed on my laptop and it's working fine except that when I try to connect my phone the new hardware wizard comes up and when I click install automatically it says please wait while the wizard searches and then nothing. I left it for a couple of hours yesterday but it just keeps going.

    When I click cancel it doesn't respond and the only way to get it to stop is though the task manager.

    I tried it on another phone and it does the same thing so it's not the phone.

    Is there a way to fix this glitch? The software just loaded automatically the first time I installed the phone and there was no problem.

    • Moved by Just Karl Thursday, July 17, 2014 10:15 PM Off topic
    Thursday, November 28, 2013 6:46 PM

Answers

  • Here is a forum for you.

    Try to disable searching on Windows Update site, instead find the driver and install it from the local disk.

    -- pa

    • Proposed as answer by Just Karl Thursday, July 17, 2014 10:15 PM
    • Marked as answer by Just Karl Monday, July 28, 2014 9:56 PM
    Thursday, November 28, 2013 7:09 PM