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Build 7601 Not Genuine? RRS feed

  • Question

  • I bought a copy of Windows 7 from eBay, but discovered it to be a pirated copy, so reported the fraud to eBay, PayPal, Trading Standards and Microsoft. Microsoft's anti-piracy team sent me a genuine copy, but when I started it up today, I noticed an error message in the bottom right corner stating that my copy of Windows is not genuine. I've never noticed that message before, but I do start Windows 7 up fairly rarely. I'm running the OS as a VM in Parallels Desktop 7 on a mid-2007 MacBook Pro 2.4GHz, 15" screen.

    I'm worried my copy of Windows will stop working if I don't get this fixed -- what can I do to solve this problem?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MVMWK-7QCKW-DX98R
    Windows Product Key Hash: ZTsRmAWfZ9NDNoNrdIi9ZkTXGqA=
    Windows Product ID: 00426-956-1552861-85054
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {D440BBD2-463C-44B4-87F9-A7C00B0DD100}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D440BBD2-463C-44B4-87F9-A7C00B0DD100}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DX98R</PKey><PID>00426-956-1552861-85054</PID><PIDType>5</PIDType><SID>S-1-5-21-3886158482-3412360006-3220250955</SID><SYSTEM><Manufacturer>Parallels Software International Inc.</Manufacturer><Model>Parallels Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Parallels Software International Inc.</Manufacturer><Version>7.0.15107.796624</Version><SMBIOSVersion major="2" minor="3"/><Date>20071026000000.000000+000</Date></BIOS><HWID>FCD43707018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>99C0EC74F414ECE</Val><Hash>Kds4neiS32AUMfdPr6iNlUGYy3Q=</Hash><Pid>81599-871-1241866-65748</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-956-155286-00-1033-7601.0000-0722013
    Installation ID: 007102825805475276119892323970921675863312407650372512
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DX98R
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 18/05/2013 17:17:52

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:18:2013 16:04
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqjy20xcjqkSmFj+YC8YigaFOltaXQoA

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PRLS   PRLS_OEM
      FACP PRLS   PRLS_OEM
      WAET PRLS   PRLS_OEM

    Saturday, May 18, 2013 4:34 PM

Answers

  • There's no error showing in the report - is the notification still showing?

    If not, it was probably just a race condition causing the Software Protection service to go into sulk mode for a while - perhaps as a result of updates installing, or an anti-virus blocking access.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, May 18, 2013 5:33 PM
    Moderator

All replies

  • There's no error showing in the report - is the notification still showing?

    If not, it was probably just a race condition causing the Software Protection service to go into sulk mode for a while - perhaps as a result of updates installing, or an anti-virus blocking access.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, May 18, 2013 5:33 PM
    Moderator
  • You're right, the message has gone now. It has cleared up on its own - just a false alarm. Now I can relax again :)

    Thank you for checking the report over.

    RB

    Saturday, May 18, 2013 7:56 PM
  • No problem :)

    Good luck with it.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, May 18, 2013 8:14 PM
    Moderator
  • This is not an issue that requires any complicated reconfiguring of your computer, or changing any information anywhere.

    This is not even the result of any virus.

    This is just yet another problem apparently created by Microsoft itself.

    I am getting the same message, even though I got my copy of Windows 7 Ultimate direct from Microsoft.

    I doubt whether they would have given me a bogus copy of their own flagship OS product.

    Microsoft should just create a Hotfix for this.

    Microsoft must have included a new Service, called "Windows Activation Technologies Service" in one of their updates.

    I do not remember this Service being in my list of Services when I first installed my very genuine copy of Windows 7 Ultimate, and yet somehow it mysteriously appeared in my list of Services a few months ago.

    By an amazing coincidence, that is when those Build 7601 messages about my copy not being genuine started appearing in the lower right-hand corner of my screen.

    In order to stop those messages, apparently all you have to do is to make sure that BOTH the "Windows Update" Service AND the "Windows Activation Technologies Service" Service are set on Automatic and have actually started.

    The problem is, that even with setting the "Windows Activation Technologies Service" Service on "Automatic", it never actually seems to start automatically.

    You have to go to Services every time you restart your computer, and turn it on manually (at least I do). 

    Unfortunately, if you are like me, and you keep your computer on 24/7, you have probably disabled the "Windows Update" Service, to prevent the automatic downloading of updates at 3AM and the resulting restarting of your computer sometimes.

    If so, no problem.

    When you see that Build 7601 message, go to Services.

    First make sure you have set the "Windows Activation Technologies Service" Service to Automatic.

    If it has not started, then start it manually. 

    Then go down to your "Windows Update" Service.

    If you have disabled it (like I always do) then first enable it manually, by setting it to "Automatic".

    Then start it manually.

    Then go to your list of Programs, and click on the "Windows Update" icon.

    The Windows Update window will appear.

    Click on the update button.

    The minute Windows starts to check for updates, that Build 7601 message will disappear.

    Another small box will then appear, telling you that your copy of Windows 7 may not be genuine, and inviting you to check online for a solution.

    Don't waste your time checking, since there apparently really isn't any solution other than what I have told you here.

    Just close that box.

    Then go back to Services, and stop the "Windows Update" Service manually, and set it to Disabled.

    Leave the "Windows Activation Technologies Service" started and set to Automatic.

    Eventually it turns itself off and the Build 7601 message appears again.

    So then you have to go through all these gyrations all over again.

    I did try leaving the "Windows Update" Service on for a day or two, once I did all the above, and the Build 7601 message did not reappear.

    Thus, if you do not mind taking the risk of having your computer restart at 3AM after installing updates that you didn't know about (such as whatever update had the "Windows Activation Technologies Service" Service), then you probably won't ever see that Build 7601 message or that little box inviting you to check for solutions again.

    It would be really nice I Microsoft would just create a Hotfix for this irritating issue.

    Tuesday, July 9, 2013 6:11 PM
  • ...and you've already been banned for posting exactly the same bad advice elsewhere - please desist from doing so.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, July 9, 2013 8:16 PM
    Moderator