After 90 day trial, trying to subscribe using purchased LiveOne token but getting errors

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  Hi,

   

  I purchased liveone care, then installed it.

  Before I activated it, I used the 90 day trial.

  The 90 day trial expired.

  I try to activate, it sends me online, and tells me to go back to the liveone care program and click on Activate again.

  I do this, and use the same email address that I signed up with originally.

  Takes me back online.

  Asks me if I'm a 2nd or 3rd party user, which I'm not

   

  this problem just loops. I know I'm using the same email address I signed up with.

   

  Possible scenario....

   

  I installed the 1 year subscription on my brother's computer before I did so on mine. I'm thinking this could have made his computer the administrator computer...any ideas?

   

  Wednesday, January 30, 2008 9:56 PM