You cannot start an IM with a Response group becaue it says "person cannot receive Instant messages" But once you are connected to an Agent then you can do IM
- Belgian Unified Communications Community : http://www.pro-exchange.be -
Marked as answer byJP BretonMVPMonday, June 29, 2009 4:43 PM
You cannot start an IM with a Response group becaue it says "person cannot receive Instant messages" But once you are connected to an Agent then you can do IM
- Belgian Unified Communications Community : http://www.pro-exchange.be -
Marked as answer byJP BretonMVPMonday, June 29, 2009 4:43 PM