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Replaced Hard drive -> product key in use

    Question

  • This is a computer from years ago with Windows Vista Business (OEM). The old harddrive failed and I replaced it (I believe that's it, it's been a while and since then I've mainly started using a separate computer). Now I've been getting the "this copy of Windows is not genuine" message and I can't set a permanent wallpaper. As I understand it I should be able to continue using Windows if the harddrive fails however when I go to activate online it tells me "The product key you typed is already in use". I noticed other recommendations to activate by phone but that hasn't appeared as an option for me.

    Here is the output from the diagnostic tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GB4FW-D989W-P277X
    Windows Product Key Hash: JUgkGGAcKe1BqicUWpWbIPas/KU=
    Windows Product ID: 89576-OEM-7342273-57189
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {011800B6-59FF-468C-AB9C-8C3945D8AD2A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120402-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{011800B6-59FF-468C-AB9C-8C3945D8AD2A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P277X</PKey><PID>89576-OEM-7342273-57189</PID><PIDType>3</PIDType><SID>S-1-5-21-3549855100-40938493-546812427</SID><SYSTEM><Manufacturer>M89VS</Manufacturer><Model>AM2V890-VSTA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.10</Version><SMBIOSVersion major="2" minor="3"/><Date>20060530000000.000000+000</Date></BIOS><HWID>1F310500018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: 177df7ed-709f-454a-91bd-947ec8a1e668
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00146-422-757189-02-1033-6002.0000-1412012
    Installation ID: 012106292071966305443151988181538326218716119443184755
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: P277X
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAAAAgABAAEAAgACAAAAAgABAAEAeqgQAxDgoNVmz2o+FuXy9JqI3pniSqxWjrY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A M I         OEMAPIC
      FACP            A M I         OEMFACP
      MCFG            A M I         OEMMCFG
      OEMB            A M I         AMI_OEM

    Sunday, May 20, 2012 9:52 PM

Answers

  • "punchpudding" wrote in message news:507fcd96-433a-4c77-94b8-cc48f51f5471...

    This is a computer from years ago with Windows Vista Business (OEM). The old harddrive failed and I replaced it (I believe that's it, it's been a while and since then I've mainly started using a separate computer). Now I've been getting the "this copy of Windows is not genuine" message and I can't set a permanent wallpaper. As I understand it I should be able to continue using Windows if the harddrive fails however when I go to activate online it tells me "The product key you typed is already in use". I noticed other recommendations to activate by phone but that hasn't appeared as an option for me.

    Here is the output from the diagnostic tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GB4FW-D989W-P277X
    Windows Product Key Hash: JUgkGGAcKe1BqicUWpWbIPas/KU=
    Windows Product ID: 89576-OEM-7342273-57189
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010100.2.0.006


    Other data-->
    SYSTEM><Manufacturer>M89VS</Manufacturer><Model>AM2V890-VSTA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.10</Version><SMBIOSVersion major="2" minor="3"/><Date>20060530000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Partial Product Key: P277X
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table


    It should activate fine  -
    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key

    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 20, 2012 10:47 PM
    Moderator

All replies

  • "punchpudding" wrote in message news:507fcd96-433a-4c77-94b8-cc48f51f5471...

    This is a computer from years ago with Windows Vista Business (OEM). The old harddrive failed and I replaced it (I believe that's it, it's been a while and since then I've mainly started using a separate computer). Now I've been getting the "this copy of Windows is not genuine" message and I can't set a permanent wallpaper. As I understand it I should be able to continue using Windows if the harddrive fails however when I go to activate online it tells me "The product key you typed is already in use". I noticed other recommendations to activate by phone but that hasn't appeared as an option for me.

    Here is the output from the diagnostic tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GB4FW-D989W-P277X
    Windows Product Key Hash: JUgkGGAcKe1BqicUWpWbIPas/KU=
    Windows Product ID: 89576-OEM-7342273-57189
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010100.2.0.006


    Other data-->
    SYSTEM><Manufacturer>M89VS</Manufacturer><Model>AM2V890-VSTA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.10</Version><SMBIOSVersion major="2" minor="3"/><Date>20060530000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Partial Product Key: P277X
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table


    It should activate fine  -
    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key

    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 20, 2012 10:47 PM
    Moderator
  • Thanks, just tried it and everything is working great. I missed the phone option earlier.
    Sunday, May 20, 2012 11:17 PM
  • Please post a new MGADiag so we can check  -  after going to www.microsoft.com/genuine/validate to validate the install.

    You'll be offered IE9 and MSE when it passes (you don't have to take them!)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, May 20, 2012 11:21 PM
    Moderator