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Client connection issues RRS feed

  • Question

  • Hi, I have a client who's seeing this error message and we cant seem to get around it. They have Win XP 64bit, Office 2007 SP3, CRM 2011 On-Premise RU8 and Client is RU8. When trying to connect it says the server is unavailable. You can browse to it fine in IE and other users are ok.

    We have reinstalled the CRM and WLID clients.

    Any ideas?

    [2012-08-03 10:45:48.348] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    4(WorkaroundForUserPreferenceChangingHang) |Category: Application.Outlook |User: 00000000-
    
    0000-0000-0000-000000000000 |Level: Verbose |ReqId:  | AppDomainInitializerWorker.<WorkaroundForUserPreferenceChangingHang>b__0
    	at AppDomainInitializerWorker.<WorkaroundForUserPreferenceChangingHang>b__0(Object obj)
    	at ThreadHelper.ThreadStart_Context(Object state)
    	at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
    	at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
    	at ThreadHelper.ThreadStart(Object obj)
    >Created dummy variables: False Color [A=255, R=255, G=223, B=154] {X=0,Y=0,Width=1920,Height=1170}
    [2012-08-03 10:45:49.800] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    7(MSCRM:-NotificationManager.NotificationWatcherThreadProc) |Category: Platform |User: 
    
    00000000-0000-0000-0000-000000000000 |Level: Warning |ReqId:  | ThreadHelper.ThreadStart_Context
    	at ThreadHelper.ThreadStart_Context(Object state)
    	at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
    	at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
    	at ThreadHelper.ThreadStart(Object obj)
    >NotificationWatcherThread Started. 
    [2012-08-03 10:45:50.456] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    5(MSCRM:-RegistryWatcher.RegTrackerThreadProc) |Category: Platform |User: 00000000-0000-0000
    
    -0000-000000000000 |Level: Error |ReqId:  | RegistryCollection.UpdateCollection
    	at RegistryCollection.UpdateCollection(Object sender, EventArgs e)
    	at RegistryWatcher.RegTrackerThreadProc()
    	at ThreadHelper.ThreadStart_Context(Object state)
    	at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
    	at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
    	at ThreadHelper.ThreadStart()
    >Error occurred while refreshing registry cache, cache has been cleared. Exception: System.IO.IOException: No more data is available.
    
       at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)
       at Microsoft.Win32.RegistryKey.GetValueNames()
       at Microsoft.Crm.RegistryCollection.UpdateCollection(Object sender, EventArgs e)
    [2012-08-03 10:46:03.873] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:   10 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error |
    
    ReqId:  | DeploymentsInfo.InternalLoadOrganizations
    	at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
    	at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
    	at ServerForm.LoadOrganizations(Boolean forceUI)
    	at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
    	at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
    	at BackgroundWorker.WorkerThreadStart(Object argument)
    	at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
    	at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
    	at AgileAsyncWorkerItem.DoAsyncCall()
    	at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
    	at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
    	at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
    	at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
    	at ThreadPoolWorkQueue.Dispatch()
    	at _ThreadPoolWaitCallback.PerformWaitCallback()
    >Exception during Signin System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.IdentityModel, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the 
    
    file specified.
    File name: 'Microsoft.IdentityModel, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' ---> System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.Crm.Application.SMWrappers.BinaryResources, 
    
    Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
    File name: 'Microsoft.Crm.Application.SMWrappers.BinaryResources, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
       at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean 
    
    suppressSecurityChecks)
       at System.Reflection.RuntimeAssembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean 
    
    suppressSecurityChecks)
       at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection, Boolean suppressSecurityChecks)
       at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
       at System.Reflection.Assembly.Load(String assemblyString)
       at Microsoft.Crm.Application.Outlook.AppDomainInitializer.AppDomainInitializerWorker.LoadXPResources()
       at Microsoft.Crm.Application.Outlook.AppDomainInitializer.AppDomainInitializerWorker.CurrentDomain_AssemblyResolve(Object sender, ResolveEventArgs args)
       at System.AppDomain.OnAssemblyResolveEvent(RuntimeAssembly assembly, String assemblyFullName)
    
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
    
       at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.CreateLocalChannelFactory()
       at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.CreateChannelFactory(ClientCredentials clientCredentials)
       at Microsoft.Xrm.Sdk.Client.DiscoveryServiceConfiguration.CreateChannelFactory(ClientCredentials clientCredentials)
       at Microsoft.Xrm.Sdk.Client.ServiceProxy`1.get_ChannelFactory()
       at Microsoft.Xrm.Sdk.Client.ServiceProxy`1.CreateNewServiceChannel()
       at Microsoft.Xrm.Sdk.Client.ServiceProxy`1.ValidateAuthentication()
       at Microsoft.Xrm.Sdk.Client.ServiceContextInitializer`1.Initialize(ServiceProxy`1 proxy)
       at Microsoft.Xrm.Sdk.Client.DiscoveryServiceProxy.Execute(DiscoveryRequest request)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
       at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)


    Pete

    Friday, August 3, 2012 10:14 AM

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