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Windows 7 not Genuine? RRS feed

  • Question

  • Hello,

    I am being alerted that my Windows 7 is not genuine. One thing to note is about 30 days ago I removed my HDD from my Lenovo laptop (purchased in USA) which got ruined in the rain, and put it into my old Sony VAIO (purchased in Italy) that used to run Vista. Until now, everything has functioned very well, and updates have been happening regularly. I read the forums and ran the recomended diagnostic posted below. Please let me know how I may resolve this issue. Thanks for your consideration. - Julia

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2A19C7D6-AD2B-48CF-B20F-D08B04BF29FA}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2A19C7D6-AD2B-48CF-B20F-D08B04BF29FA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2886316213-2775556206-3051301880</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-CS11Z_T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0260Q2</Version><SMBIOSVersion major="2" minor="4"/><Date>20080919000000.000000+000</Date></BIOS><HWID>26F93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>572215DFDF93586</Val><Hash>e4e1RiteFwld5wdmJKWu/sBC4IM=</Hash><Pid>89388-707-1580626-65468</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800249-02-1033-7600.0000-1962010
    Installation ID: 011394128674938874072072569250999574281090330761799951
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FJQKD
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 3
    Trusted time: 1/11/2013 6:46:16 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:11:2012 19:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GH0PTBPYv+i2wAwsr8U2nSbEmRGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC Sony VAIO
      FACP Sony VAIO
      HPET Sony VAIO
      BOOT Sony VAIO
      MCFG Sony VAIO
      ASF! Sony VAIO
      SLIC Sony VAIO
      SSDT Sony VAIO
      SSDT Sony VAIO

    Saturday, January 12, 2013 12:04 AM

Answers

  • There's a number of schools of thought on the upgrade scenario you have.

    A question first.... is the Vista COA sticker still legible on the case?

    If it is, it qualifies you to use an Upgrade copy of Windows 8 or Windows 7

    The reason I ask about its legibility is that upgrading to either may require a telephone call to get it activated, and the operator is bound to ask for the original Product Key for qualification purposes.

    The good news is that it MAY just need a (valid!) Upgrade Key for Windows 7, and a phone call, to get your system legal again.

    The bad news as far as Windows 7 is concerned is that it may take a repair install to get the Upgrade Key accepted.

    For Windows 8 upgrades - I have no idea whether it's possible to use an Upgrade process (and Key) to genuinise a non-genuine system. Someone must have tried it by now - so I suggest asking in the Microsoft Community forums for advice on that ... http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install 

    Upgrading with a Full Windows 8 license is a definite workable scenario - but be very careful about the install, as it may try and shove everything into a Windows.old folder!).

    Note that you must purchase the 64-bit upgrade/full package for Windows 8 if you want to keep your current data/applications etc intact. (Win7 Upgrades provide both x64 and x86 disks)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, January 12, 2013 3:36 PM
    Moderator

All replies

  • The license for Windows OEM edition resides with the motherboard, not the user.

    You will need to purchase a new license for Windows, or revert back to the original Vista installation for the Sony, preferably using the Recovery media from Sony


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, January 12, 2013 10:41 AM
    Moderator
  • Thanks for your reply. I definitely do not want to revert back to Vista, nor do I have the original HDD that came with the Sony. Can I do an upgrade at this point to Windows 8, or do I need to get a whole new copy? I'm just tying to find the most cost effective way to resolve this. 

    Thanks for all you help Noel!

    -Julia

    Saturday, January 12, 2013 3:08 PM
  • You would need to purchase a "full version" of Windows 8 and perform a "clean install".  Example: Microsoft Windows 8 Professional 64-bit (Full Version)

    Carey Frisch

    Saturday, January 12, 2013 3:32 PM
    Moderator
  • There's a number of schools of thought on the upgrade scenario you have.

    A question first.... is the Vista COA sticker still legible on the case?

    If it is, it qualifies you to use an Upgrade copy of Windows 8 or Windows 7

    The reason I ask about its legibility is that upgrading to either may require a telephone call to get it activated, and the operator is bound to ask for the original Product Key for qualification purposes.

    The good news is that it MAY just need a (valid!) Upgrade Key for Windows 7, and a phone call, to get your system legal again.

    The bad news as far as Windows 7 is concerned is that it may take a repair install to get the Upgrade Key accepted.

    For Windows 8 upgrades - I have no idea whether it's possible to use an Upgrade process (and Key) to genuinise a non-genuine system. Someone must have tried it by now - so I suggest asking in the Microsoft Community forums for advice on that ... http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install 

    Upgrading with a Full Windows 8 license is a definite workable scenario - but be very careful about the install, as it may try and shove everything into a Windows.old folder!).

    Note that you must purchase the 64-bit upgrade/full package for Windows 8 if you want to keep your current data/applications etc intact. (Win7 Upgrades provide both x64 and x86 disks)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, January 12, 2013 3:36 PM
    Moderator
  • Thanks Noel,

    The Vista sticker is still legible. I'll call to see if I can do the Win7 upgrade, if not I'll just bite it and get the full. My main concern is maintaining my installed programs which is why I stuck my Lenovo's HDD into this Sony. Thanks again for your help! -Julia

    Sunday, January 13, 2013 9:13 PM
  • The Win7 sticker on my old Lenovo is still legible too. Does that mean anything in terms of an upgrade or new key purchase? Can I purchase this upgrade from the Mocrosoft? I'm only seeing the Windows 8 option on the site.
    Sunday, January 13, 2013 9:34 PM
  • That's a no-no.

    The License/Key for an OEM install CANNOT be moved from one PC to another, no matter the reason.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, January 13, 2013 10:07 PM
    Moderator