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Forum Layout problem? RRS feed

  • Question

  • Hi All,

     

    The change of the forum layout makes us inconvenient and it disturb our daily work.

     

    Example:

     

    Some days ago, if I mark a reply as answer, this reply will keep his position where it should keep. At the same time, the marked reply will have a duplicate and move to the top of the post(At the first floor, just behind the customer’s original post.)

     

    However, the forum layout changed recently, the marked reply only keep at the first floor. Most of the time it makes us confused.

     

    I do think it’s better to get user’s feedback from the people who are working on the forum every minutes.

     

    Our suggestion is just keep the marked reply(Answer) at its original position.(Or keep the marked reply at its original position and move the duplicate to the first floor.)

     

     

    Best regards,

    Vincent Hu

    Friday, July 10, 2009 2:54 AM

All replies

  • I agree.  It is really confusing, especially when there are multiple answers.  I have to keep remembering to scroll past the answers at the top to see what they are in context.  Otherwise, they often do not make any sense.
    Friday, July 10, 2009 3:03 AM
  • Yes, I do think the discussions in the other's reply is also important.

     

    Friday, July 10, 2009 3:25 AM
  • This has been discussed before.  See:  Answers only being shown at top.

    I thought they were going to fix it.
    Friday, July 10, 2009 3:29 AM
  • Hi Bnborg,

    Thanks for your info.
    Friday, July 10, 2009 3:32 AM
  • It's fixed with yesterday's update.

    Hans Passant.
    Friday, July 10, 2009 10:22 AM
  • Hi, I just viewed the post, they are the same. No update.
    Friday, July 10, 2009 10:56 AM
  • Post the URL.

    Hans Passant.
    Friday, July 10, 2009 11:34 AM
  • One post:

    http://social.technet.microsoft.com/Forums/en-US/winserverhyperv/thread/b4e68fe6-3a7e-46f0-b15d-c90790ff3f71


    The marked reply move to the top of the post. Why not keep it at the original place?
    Friday, July 10, 2009 11:37 AM
  • >One post:

    >http://social.technet.microsoft.com/Forums/en-US/winserverhyperv/thread/b4e68fe6-3a7e-46f0-b15d-c90790ff3f71


    >The marked reply move to the top of the post. Why not keep it at the original place?


    The recent fix has at least removed the coding error that led to you having Answer posts as the first reply even if you set the profile parameter to say that you didn't want that.  (The thread you quote demonstrates that!)

    But Brett has continued not to comment on the problem that posts that are marked as Helpful zoom to the top of a list and way out-of-sync. (I marked your "thanks for the info" post here as helpful just to demonstrate that "function" at play (uuum, "work")). So this misguided attempt at improved customer friendliness still continues to annoy anyone actually wanting to work with forum threads.



    WSS FAQ sites: http://wssv2faq.mindsharp.com and http://wssv3faq.mindsharp.com
    Total list of WSS 3.0 / MOSS 2007 Books (including foreign language) http://wssv3faq.mindsharp.com/Lists/v3%20WSS%20FAQ/V%20Books.aspx
    Friday, July 10, 2009 11:54 AM
  • It is in proper chronological order when I look at it.  No posts got up votes.  Click on My Settings (upper right) and uncheck "Always Show Answers First".

    Hans Passant.
    Friday, July 10, 2009 12:05 PM
  • It is in proper chronological order when I look at it.  No posts got up votes.  Click on My Settings (upper right) and uncheck "Always Show Answers First".

    Hans Passant.
    I have tried that.  It doesn't do a thing.  The display is the same.

    But then, I am using threaded view, not chronological.
    Saturday, July 11, 2009 12:13 AM
  • Rudy calls it "Dreaded view".  Pretty good.  Uncheck the dread option in My Settings.

    Hans Passant.
    Saturday, July 11, 2009 12:18 AM
  • The flat view isn't much better.  You are still seeing the "Answers" out of context.
    Saturday, July 11, 2009 1:07 AM
  • That one got fixed yesterday.  Not quite there yet though.

    Hans Passant.
    Saturday, July 11, 2009 1:38 AM