invalid product key

All replies

• 

  

  0

  Sign in to vote

  Your Window Vista license is indeed valid and genuine.  If you are actually referring to Microsoft Office, please read the following:

   

  The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office.  Please review the following:

  
  How to determine whether you have a trial edition of a 2007 Office suite or program installed:

  http://support.microsoft.com/kb/927920/en-us

   

  How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:

  http://support.microsoft.com/kb/927756/en-us

   

  How to buy the 2007 Microsoft Office suites:

  http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1

   

   

   

   

   

  Thursday, February 7, 2008 2:45 AM

  Moderator
• 

  

  0

  Sign in to vote

  it didnt let me. i changed the product key on the computer to the one that was on the COA this is what it looks like now...
  Diagnostic Report (1.7.0066.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: 0x0
  Cached Validation Code: 0x0
  Windows Product Key: *****-*****-4VKJY-CB78G-BQDW8
  Windows Product Key Hash: ce7uB9OZACxjGr1tqLwLXfFyuBw=
  Windows Product ID: 89578-OEM-7249751-12977
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6000.2.00010300.0.0.003
  CSVLK Server: N/A
  CSVLK PID: N/A
  ID: {74064B33-9487-4CAA-8147-10B598B642B2}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6000.vista_gdr.071009-1548
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Notifications Data-->
  Cached Result: N/A
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 104 Unknown PID
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: FCEE394C-2989-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-818-80070057
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{74064B33-9487-4CAA-8147-10B598B642B2}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BQDW8</PKey><PID>89578-OEM-7249751-12977</PID><PIDType>8</PIDType><SID>S-1-5-21-1684408231-2042173049-3529979474</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario F700 Notebook PC  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.04    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071127000000.000000+000</Date></BIOS><HWID>97333507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>104</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 
  
  Spsys.log Content: 0x80070002
  
  
  

  Thursday, February 7, 2008 3:45 AM
• 

  

  0

  Sign in to vote

  There is no need to try and change the current product key to the one affixed to your computer.  Your computer manufacturer used a special product key when the factory installed Windows Vista from an image to your computer.  The product key noted on the COA affixed to your computer signifies that your installed OEM version of Windows Vista is genuine.

   

  Thursday, February 7, 2008 3:55 PM

  Moderator
• 

  

  0

  Sign in to vote

  It appears that hhorsley has already changed his key over to the one on his COA sticker... I believe the issue is that he/she is unable to Activate. Is that correct hhorsley?

   

  If so, please note that activating Vista that has a COA key must be done over the phone. you will receive an error if you try to activate that kind of key over the internet.

   

  To Activae by Phone:

  Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

   

  NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.

  
  Thank you,
  Darin Smith
  WGA Forum Manager

  Thursday, February 7, 2008 7:00 PM