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Adding a PC to an existing account? RRS feed

  • Question

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    Ok I've been at this for weeks now.  I got a year subscription to WLOC with up to 3 Pc's.  I have it subscribed on two of them.  However it won't let me subscribe my last one.  When I go thru the steps it tells me I need account key.  Which I do not have since it was that special offer for trying out the Beta version 2.0.  Please can somone help. I'm lost.
    Sunday, December 30, 2007 7:46 PM

Answers

  • Is the 3rd PC still running the beta code? If it is, you will need to uninstall it and reinstall from http://onecare.live.com and then activate with your subscription LiveID. If not, and you are signing in with the correct LiveID for your subscription, please contact support - 

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

    -steve

    Monday, December 31, 2007 3:16 AM
    Moderator