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We need client billing that works out the box! RRS feed

  • Question

  • Are these statements correct?

    a) we can record user name, call location, length of call, date in the CDR

    b) we can theroetically write a sql report to extract this info

    c) our users have many clients (solicitor type scenario - everything get charged somewhere!) but there is no way of assigning extra meta data to the CDR via communicator client

     

    Questions:

    a) are there any 3rd party vendors that will provide out of the box solutions for this?

    - easy billing and reporting

    - client / project code tagging of outgoing calls

     

    I would have thought that without having partner support on this you'll put almost all small to medium businesses off the product! - which is a shame.

    Thanks

    David

    Friday, June 8, 2007 2:32 PM

Answers

  • I represent a billing company that is working on this.  Send me an e-mail and we can talk.
    Monday, June 11, 2007 10:10 PM