We need client billing that works out the box! RRS feed

  • Question

  • Are these statements correct?

    a) we can record user name, call location, length of call, date in the CDR

    b) we can theroetically write a sql report to extract this info

    c) our users have many clients (solicitor type scenario - everything get charged somewhere!) but there is no way of assigning extra meta data to the CDR via communicator client



    a) are there any 3rd party vendors that will provide out of the box solutions for this?

    - easy billing and reporting

    - client / project code tagging of outgoing calls


    I would have thought that without having partner support on this you'll put almost all small to medium businesses off the product! - which is a shame.



    Friday, June 8, 2007 2:32 PM


  • I represent a billing company that is working on this.  Send me an e-mail and we can talk.
    Monday, June 11, 2007 10:10 PM