We need client billing that works out the box!

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  Are these statements correct?

  a) we can record user name, call location, length of call, date in the CDR

  b) we can theroetically write a sql report to extract this info

  c) our users have many clients (solicitor type scenario - everything get charged somewhere!) but there is no way of assigning extra meta data to the CDR via communicator client

   

  Questions:

  a) are there any 3rd party vendors that will provide out of the box solutions for this?

  - easy billing and reporting

  - client / project code tagging of outgoing calls

   

  I would have thought that without having partner support on this you'll put almost all small to medium businesses off the product! - which is a shame.

  Thanks

  David

  Friday, June 8, 2007 2:32 PM