Hello biznet123,
In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link
http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility. When asked, click the "Continue" button. When the utility completes its run, click
the "Copy" button, then come back here and paste the report into your post.
I am assuming "new full version" means you got the package, the disc, etc rather than just a standalone product key.
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97