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Deployment manager Import Organisation RRS feed

  • Question

  • Hi,

    I decelop CRM solutions in a VMWare workstation. Now I try to import an existing Organisation from another domain and server. I imported the DRM database on the SQL Server. As the domain doesn't exist on the VM I use the maual User mapping importing the Organisation via Deployment Manager. In the manual mapping I assign the a CRM adminitrator to an adminsitrator of the org I import. The import is starting but importing the users the import is "frozen" (although the SQL Server is still working hard, taking a lot processor capazity of the machine). After more the 12 hours (tried twice) I stopped the Import, the import is pending but not succesful.

    What may be the reason, what can I do to continue the import?

    Kind regards, Eckart

    Wednesday, March 16, 2011 12:46 PM

All replies

  • There are a number of things that could cause the issue you are seeing.  I would start with these articles the first being how to redeploy CRM to a different domain and the second regarding an issue that causes the import to freeze.  Also, ensure that the Update Rollups applied to both machines match.  Although an exact match is not required in all scenarios, it is simpler to just ensure they match.

    http://support.microsoft.com/kb/952934

    http://support.microsoft.com/kb/2003564

     


    Regards, Donna

    Wednesday, March 16, 2011 1:24 PM
  • Hi Donna,

    thanks for your answer. But what's the third article?

    Regards, Eckart

    Wednesday, March 16, 2011 1:34 PM
  • editing typo.  Start with those two and see if you can get it working.  There is a lot of information in the articles.  One of the articles shows you how to check out the error log file to see if you can further identify the error in addition to increasing timeout.

    Regards, Donna

    Wednesday, March 16, 2011 1:59 PM