Sign in

Microsoft.com

Microsoft

Remove From My Forums

It says im not conected

Question
0

Sign in to vote

when i try to log in to my live account when im getting ready to activate my onecare it says error sign in was unsuccessful please check your internet connection i know my internet connection is fine other wise i wouldn't be typing right now please someone write back a.s.a.p

Saturday, January 10, 2009 5:54 AM

Answers

0

Sign in to vote
This page from the Online Help Center might be relevant to troubleshooting this problem: http://help.live.com/help.aspx?project=onecarev2_5_client&market=en-us&querytype=topic&query=onecare_trou_error_80048869.htm

Since there are quite a few steps in this troubleshooting procedure, you might want to go directly to OneCare Support for help with this issue: http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

GreginMich
- Marked as answer by alex_cunningham Saturday, January 10, 2009 11:26 PM
Saturday, January 10, 2009 9:09 PM

All replies

0

Sign in to vote

please anyone feel free to ask questions to help figure out whats wrong

Saturday, January 10, 2009 4:30 PM
0

Sign in to vote
This page from the Online Help Center might be relevant to troubleshooting this problem: http://help.live.com/help.aspx?project=onecarev2_5_client&market=en-us&querytype=topic&query=onecare_trou_error_80048869.htm

Since there are quite a few steps in this troubleshooting procedure, you might want to go directly to OneCare Support for help with this issue: http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

GreginMich
- Marked as answer by alex_cunningham Saturday, January 10, 2009 11:26 PM
Saturday, January 10, 2009 9:09 PM