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Piorduct Key Code RRS feed

  • Question

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    I  brought the software for office 2007 and it let me install it  but it will not let me enter the product key code. It is saying this is invalid product key code. The key code is what is on the box theat came with the software. I don't understand why it is saying ivaild key product code.  How do i get the computet to accept the product key code?
    Sunday, September 2, 2007 7:22 PM

Answers

  • Dalzie,

     

    We request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report

    into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by

    you, before being posted.

     

    Thank you,

     

    Stephen Holm, MS

    Tuesday, September 4, 2007 11:23 PM