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Can't restore my desktop RRS feed

  • Question

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    My computer said I had a virus and to install an anti virus and anti spyware.  I did and it removed a few viruses.  However my desktop is still blue with a yellow sign saying "warning spyware detected, install and anti spyware/antivirus to clean up your computer".  How do I retore this to my regular desktop picture.  I have installed windows live one care.
    Thursday, January 17, 2008 5:15 AM

Answers

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  • Did you install OneCare after the infection was encountered? What you've got is one of the rather nasty spyware problems that are hard to remove, but contacting OneCare support would be the way to go.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Thursday, January 17, 2008 1:38 PM
    Moderator
  • I have the same problem. Can someone help??

     

     kris23 wrote:

     

    My computer said I had a virus and to install an anti virus and anti spyware.  I did and it removed a few viruses.  However my desktop is still blue with a yellow sign saying "warning spyware detected, install and anti spyware/antivirus to clean up your computer".  How do I retore this to my regular desktop picture.  I have installed windows live one care.
    Friday, February 1, 2008 3:33 AM
  • Swatson89, see my previous reply. If you are running OneCare contact support.

    If  you are not using Windows Live OneCare, you are off topic for this forum. This is not a general forum for viruses, spyware, or Windows Help. For help with spyware issues, you may want to try the forums here: 

    http://aumha.net/ For help with virus removal, contact the maker of your Antivirus program.

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.

    -steve

    Friday, February 1, 2008 3:26 PM
    Moderator