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VLK blocked office xp RRS feed

  • Question

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    Hello,

     

    Currently have a customer that was trying to update to the latest service pack for Office XP that did not go through due to a blocked VLK.

     

    Diag Report Probs:

     

    OGA Data-->

    Office Status: 114 Blocked VLK 2

    OGA Version: Registered, 1.6.21.0

    Signed By: Microsoft

    Office Diagnostics:

     

    Can you provide the neccasary steps they would need to take to obtain a new key from Microsoft/ Report this issue with Microsoft, as this was a genuine copy bought for the business.

     

    Thanks

     

     

    Monday, June 4, 2007 2:07 PM

Answers

  • The error code 114 is specific for a largely leaked Volume License that belongs to a corporation based in West Coast of the United States.

     

    I would suggest going to www.microsoft.com/genuine and clicking "Validate Office" and looking at options available there for either submitting a counterfeit report or contacting your reseller.

     

    -phil

    Tuesday, June 5, 2007 1:25 AM