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Genuine Win7 as per report inside. Lost product key. How do I buy/get new one for clean reinstall? RRS feed

  • Question

  • Hello all,

    I would like a clean reinstall of my Win7 pro. How can I get a my product key back or get a new one?

    Thanks all.

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-*****-*****-WXCQQ

    Windows Product Key Hash: gHwE79GoQt/76vmHXW89QvJKAJM=

    Windows Product ID: 55041-007-1737271-86174

    Windows Product ID Type: 6

    Windows License Type: Volume MAK

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {FD22A04B-ECA8-4318-9E1D-D769CA94D744}(4)

    Is Admin: No

    TestCab: 0x0

    WGA Version: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_ldr.160408-2045

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0x80070002]

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0x80070002]

    File Mismatch: C:\Windows\system32\wat\watux.exe[hr = 0x80070002]

    File Mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0x80070002]

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{FD22A04B-ECA8-4318-9E1D-D769CA94D744}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-007-1737271-86174</PID><PIDType>6</PIDType><SID>S-1-5-21-1012369052-1046871087-2374218548</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 840 G1</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>L71 Ver. 01.20</Version><SMBIOSVersion major="2" minor="7"/><Date>20140728000000.000000+000</Date></BIOS><HWID>52500000018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arabian Standard Time(GMT+04:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel

    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 55041-00172-007-173727-03-1033-7601.0000-2762014

    Installation ID: 007792512141465252366011668075784182938976367803654054

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: WXCQQ

    License Status: Licensed

    Remaining Windows rearm count: 2

    Trusted time: 8/31/2017 12:53:15 PM

    Windows Activation Technologies-->

    HrOffline: N/A

    HrOnline: N/A

    HealthStatus: N/A

    Event Time Stamp: N/A

    WAT Activex: Not Registered - 0x80040154

    WAT Admin Service: Not Registered - 0x80040154

    HWID Data-->

    HWID Hash Current: LgAAAAAAAQABAAEAAAABAAAABAABAAEAln36RM6iQDJevjie5sMMbJJyWMm6eg==

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    HPQOEM                             198F   

      FACP                                   HPQOEM                             198F   

      HPET                                    HPQOEM                             198F   

      MCFG                                 HPQOEM                             198F   

      TCPA                                   HPQOEM                             198F   

      SSDT                                    HPQOEM                             SataAhci

      SSDT                                    HPQOEM                             SataAhci

      SLIC                                      HPQOEM                             SLIC-MPC

      MSDM                                                HPQOEM                             SLIC-MPC

      FPDT                                    HPQOEM                             198F   

      BGRT                                   HPQOEM                             198F   

      SSDT                                    HPQOEM                             SataAhci

      SSDT                                    HPQOEM                             SataAhci

      SSDT                                    HPQOEM                             SataAhci

      SSDT                                    HPQOEM                             SataAhci

      SSDT                                    HPQOEM                             SataAhci

      ASF!                                     HPQOEM                             198F   

    Thursday, August 31, 2017 9:09 AM

Answers

  • The installed Product Key is a Volume License MAK key.

    You will need to contact your System Admin for assistance, as such Keys are not available on the open retail market.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, August 31, 2017 3:19 PM
    Moderator