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Can Not Load SyncToy 2.0 or later versions RRS feed

  • Question

  • I had a computer crash and tried to reload SyncToy 2.0 and later versions and keep getting the same error messages no matter what version that I try to load.  It appears to me it is trying to load a X86 version when I have a X32 machine.  Here are the error messages:

    Component Microsoft Sync Framework Runtime v1.0 (x86) has failed to install with the following error message:
    "A fatal error occurred during the installation of Microsoft Sync Framework Runtime v1.0."

    The following components were not installed:
    - Microsoft Sync Framework Services v1.0 (x86)

    The following components failed to install:
    - Microsoft Sync Framework Runtime v1.0 (x86)

    See the setup log file located at 'C:\DOCUME~1\HP_ADM~1.MAI\LOCALS~1\Temp\VSD44C.tm

    The temp file is:

    The following properties have been set:
    Property: [AdminUser] = true {boolean}
    Property: [ProcessorArchitecture] = Intel {string}
    Property: [VersionNT] = 5.1.3 {version}
    Running checks for package '.NET Framework 2.0 (All platforms: X86, X64, IA64)', phase BuildList
    Running external check with command line "C:\DOCUME~1\HP_ADM~1.MAI\LOCALS~1\Temp\VSD44C.tmp\dotnetfx\dotnetchk.exe"
    Process exited with code 1
    Setting value '1 {int}' for property 'DotNetInstalled'
    Reading value 'Version' of registry key 'HKLM\Software\Microsoft\Internet Explorer'
    Read string value '8.0.6001.18702'
    Setting value '8.0.6001.18702 {string}' for property 'IEVersion'
    The following properties have been set for package '.NET Framework 2.0 (All platforms: X86, X64, IA64)':
    Property: [DotNetInstalled] = 1 {int}
    Property: [IEVersion] = 8.0.6001.18702 {string}
    Running checks for command 'dotnetfx\instmsia.exe'
    Result of running operator 'ValueExists' on property 'VersionNT': true
    Result of checks for command 'dotnetfx\instmsia.exe' is 'Bypass'
    Running checks for command 'dotnetfx\WindowsInstaller-KB893803-v2-x86.exe'
    Result of running operator 'ValueExists' on property 'Version9x': false
    Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.0.3': false
    Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.0': true
    Result of checks for command 'dotnetfx\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
    Running checks for command 'dotnetfx\dotnetfx.exe'
    Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true
    Result of checks for command 'dotnetfx\dotnetfx.exe' is 'Bypass'
    Running checks for command 'dotnetfx\x64\netfx64.exe'
    Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true
    Result of checks for command 'dotnetfx\x64\netfx64.exe' is 'Bypass'
    Running checks for command 'dotnetfx\ia64\netfx64.exe'
    Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true
    Result of checks for command 'dotnetfx\ia64\netfx64.exe' is 'Bypass'
    '.NET Framework 2.0 (All platforms: X86, X64, IA64)' RunCheck result: No Install Needed
    Running checks for package 'Microsoft Sync Framework Runtime v1.0 (x86)', phase BuildList
    Running external check with command line "C:\DOCUME~1\HP_ADM~1.MAI\LOCALS~1\Temp\VSD44C.tmp\Microsoft Sync Framework\..\DotNetFx\dotnetchk.exe"
    Process exited with code 1
    Setting value '1 {int}' for property 'DotNetInstalled'
    Running external check with command line "C:\DOCUME~1\HP_ADM~1.MAI\LOCALS~1\Temp\VSD44C.tmp\Microsoft Sync Framework\msfcheck.exe" {13B7A226-9563-4965-BC23-1F83B498F5D7} 1
    Process exited with code 0
    Setting value '0 {int}' for property 'SyncFrameworkInstalled'
    The following properties have been set for package 'Microsoft Sync Framework Runtime v1.0 (x86)':
    Property: [DotNetInstalled] = 1 {int}
    Property: [SyncFrameworkInstalled] = 0 {int}
    Running checks for command 'Microsoft Sync Framework\Synchronization.msi'
    Result of running operator 'ValueGreaterThanEqualTo' on property 'SyncFrameworkInstalled' and value '1': false
    Result of running operator 'ValueEqualTo' on property 'DotNetInstalled' and value '0': false
    Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
    Result of checks for command 'Microsoft Sync Framework\Synchronization.msi' is 'Install'
    'Microsoft Sync Framework Runtime v1.0 (x86)' RunCheck result: Install Needed
    Running checks for package 'Microsoft Sync Framework Services v1.0 (x86)', phase BuildList
    Running external check with command line "C:\DOCUME~1\HP_ADM~1.MAI\LOCALS~1\Temp\VSD44C.tmp\Microsoft Sync Framework Services\..\DotNetFx\dotnetchk.exe"
    Process exited with code 1
    Setting value '1 {int}' for property 'DotNetInstalled'
    Running external check with command line "C:\DOCUME~1\HP_ADM~1.MAI\LOCALS~1\Temp\VSD44C.tmp\Microsoft Sync Framework Services\msfcheck.exe" {70903796-C8C6-475D-BDB2-B32AC46AF40A} 1
    Process exited with code 0

    Friday, December 4, 2009 7:25 PM

Answers

  • Seems that the SyncFx runtime failed to be loaded. I would suggest to re-run the synctoy setup package to repair the intalltions.

    thanks
    Yunwen
    This posting is provided "AS IS" with no warranties, and confers no rights.
    • Proposed as answer by Yunwen Bai Monday, December 7, 2009 7:06 PM
    • Marked as answer by Yunwen Bai Tuesday, December 8, 2009 8:21 PM
    Monday, December 7, 2009 7:06 PM