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CRM Online 2013 System Admin Role Not Displaying All Areas

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Hi - I am new to CRM 2013 and have been granted Sys Admin role for our trial period. However for some reason all I can see is Service and Settings... I cannot access the Sales, Marketing, etc sections. In the 365 admin area, it appears my account doesnt have a CRM license (pro or basic) even assigned but I can still get into CRM... very confusing. Any ideas?

Friday, January 24, 2014 12:37 AM

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Its possible you may have an Essential license. See license types in CRM: http://blogs.msdn.com/b/crm/archive/2013/10/30/license-types-in-microsoft-dynamics-crm-2013-and-microsoft-dynamics-crm-online.aspx

Friday, January 24, 2014 6:09 PM
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hi,

u only created the free trail online version of Microsoft dynamics crm 2013?

or somebody created user for the crm2013 for the online version?

tell me clearly

u only created crm2013 trail version online u may be the admin u have all permissions to acess whole crm

or some body or administrator created the user may be he forgot the administrator role given to u

once check with him/her properly

u have administrator role no doubt in that u have full acess permissions to access the crm 2013

once check it
- Edited by Lalitha Sireesha Monday, January 27, 2014 9:48 AM missing
Monday, January 27, 2014 9:47 AM