Answered by:
Problems with validation.

Question
-
Recently, I have finished building my Pc. I bought the OEM OS from this Japanese Website called 'Rakuten', I'm sure you've heard of it.
The problem is, on the disk I got, there is a sticker that shows the product key, but on the back, there is this message.
"The Microsoft operating system Certificate of Authenticity (COA) is a multicolored label located on the side or bottom of your computer. The COA contains the product key code, which might be required to complete the operating system setup"
That shows that this disk was supposed to be sold with the Pc it should have been with. The problem is, I don't have that pc and my Product key does not work.
It's a windows 7 Pro.
Here is the error.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GQYPJ-HY66X-CYBGT
Windows Product Key Hash: JFZ0VCbO5+KxZOgQV8e60d5l6dc=
Windows Product ID: 00371-OEM-9317654-69287
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6836B112-1945-46BF-AD1F-987FE96DFD81}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6836B112-1945-46BF-AD1F-987FE96DFD81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CYBGT</PKey><PID>00371-OEM-9317654-69287</PID><PIDType>8</PIDType><SID>S-1-5-21-1005634868-3499156652-2359441006</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602</Version><SMBIOSVersion major="2" minor="7"/><Date>20120322000000.000000+000</Date></BIOS><HWID>049D3A07018400FE</HWID><UserLCID>0411</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Tokyo Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-176-569287-02-1041-7601.0000-0842013
Installation ID: 016953601226367344445313331095327456203560556391998493
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CYBGT
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 2013/03/25 11:59:32
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:25:2013 11:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAwABAAEAAAACAAAAAwABAAEAHKII5KniClNkx3TElIIgSeRrgm3KHgj+HYKWYw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
DMAR INTEL SNB
BGRT ALASKA A M I
I hope that I can fix this problem soon. Until yesterday, I was able to use my PC without the error coming out. Thank you!Monday, March 25, 2013 3:16 AM
Answers
-
The Key in use is a COA_SLP Key from a large manufacturer - which is only valid on machines from that manufacturer, and cannot legally be sold separately.
You would appear to have bought a counterfeit (or a stolen license) - Rakuten appears to be an alternative eBay-type store rather than a physical store, and therefore suffers the same problems of counterfeits that eBay does.
I would suggest attempting telephone activation, and seeing what they have to say about your Key. If they confirm it as counterfeit, then try claiming a refund through the vendor and/or Rakuten in the first instance, and if that fails, see if you can get a complimentary replacement through Microsoft's counterfeit reporting procedures. http://www.microsoft.com/en-gb/howtotell/default.aspx
telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Tuesday, March 26, 2013 9:59 AM
- Marked as answer by george1009Editor Tuesday, April 2, 2013 2:17 PM
Monday, March 25, 2013 8:53 AMModerator