Lync 2013: convert sender number RRS feed

  • General discussion

  • Hello

    We have an Lync 2013 Installation with Enterprise Voice: FrontEnd, Edge, Cisco PSTN-Gateway

    For an alerting we made an RGS-Workflow (+4158344xxxx) with a forwarding to +4158252xxxx (alarm center). Importent is, that on alarm center the number +4158344xxxx will be displayed as shipper and not the user number which called +4158344xxxx as is the case now.

    Can I (and how) in Lync 2013 modify the "shiper number", if someone called +4158344xxxx so that +4158344xxxx will be the "shiper number"?

    Thanks and best regards

    René Felber

    Tuesday, June 4, 2013 9:11 AM