Lync 2013: convert sender number

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  Hello

  We have an Lync 2013 Installation with Enterprise Voice: FrontEnd, Edge, Cisco PSTN-Gateway

  For an alerting we made an RGS-Workflow (+4158344xxxx) with a forwarding to +4158252xxxx (alarm center). Importent is, that on alarm center the number +4158344xxxx will be displayed as shipper and not the user number which called +4158344xxxx as is the case now.

  Can I (and how) in Lync 2013 modify the "shiper number", if someone called +4158344xxxx so that +4158344xxxx will be the "shiper number"?

  Thanks and best regards
  René

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  René Felber

  Tuesday, June 4, 2013 9:11 AM