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Windows Vista Home Premium Product key you typed is invalid for activation RRS feed

  • Question

  • I have a Dell E1505 notebook computer running the original install of Windows Vista Home Premium that was preinstalled by Dell.

    The computer has been working fine for months. When I turn on the computer I receive the following message:

    The Windows Vista Home Premium Product key you typed is invalid for activation.

    then it gives me three choices

    Access your computer with limited functionality
    or
    Type a different product key
    or
    Contact Dell to help resolve this problem
    (they are no help)

    If I choose the second option and type in the product key on the bottom of my computer I still receive in invalid error but with code 0xC004F050


    The code from microsoft.com/genuine is:
    [0xC004C4A8]

    and the diag report is:


    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Cached / Grace status: 0xc004c4a8 / 0x0
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: {1447A651-D4A7-48D2-BB5F-715EE1D1BE84}(1)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    If you look at the post by Dave V in the following thread, you will see that he has the same type of computer and seems to be experiencing the same issue as me. Also, his diagnostic report is reporting the same product key as my system.
    http://forums.microsoft.com/genuine/showpost.aspx?pageindex=1&siteid=25&postid=1825147&sb=0&d=1&at=7&ft=11&tf=0&pageid=1

    The product key on the bottom of my computer is not the same as the one being reported by the WGA diagnostic tool. Not sure if that is normal.
    Monday, July 16, 2007 5:38 PM

Answers

  • You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter.
    The phone activation process takes about 6 minutes.

     

    P.S.  Please note that all of your installed copies of Microsoft Office programs are flagged as non-genuine.  Please uninstall these non-genuine copies and purchase genuine Microsoft Office software. (Office Status: 114 Blocked VLK 2)

    Monday, July 16, 2007 9:52 PM
    Moderator

All replies

  • You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter.
    The phone activation process takes about 6 minutes.

     

    P.S.  Please note that all of your installed copies of Microsoft Office programs are flagged as non-genuine.  Please uninstall these non-genuine copies and purchase genuine Microsoft Office software. (Office Status: 114 Blocked VLK 2)

    Monday, July 16, 2007 9:52 PM
    Moderator
  •  Carey Frisch wrote:

    You can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter.
    The phone activation process takes about 6 minutes.

    P.S. Please note that all of your installed copies of Microsoft Office programs are flagged as non-genuine. Please uninstall these non-genuine copies and purchase genuine Microsoft Office software. (Office Status: 114 Blocked VLK 2)



    slue.exe 4 doesn't seem to work. It only brings me back to the same activation window with the three options I mentioned above. None of which include phone activation.

    Thanks for the info about the Office programs. I'll let the owner of the computer know.

     

    EDIT: I spoke with the owner and will go foward with uninstalling the Office products.

    Monday, July 16, 2007 9:57 PM
  • Ok, I think I have this issue corrected. What a pain. I called MS Support today and they had me try several newly generated product keys, none worked.

    In the meantime I received a response from MS online support. They suggested an inplace upgrade, which will preserve the files you have on your computer, does not format or erase your hard drive. In other words, find your Windows Anytime Upgrade (Vista) cd that came with your computer, and do the following..

    1. When your computer starts, select "Access your computer with limited functionality". This will open a browser and a browser only. In the browser's address bar type C: and hit Enter on the keyboard. This will open Windows Explorer.

    2. Insert the Windows Anytime Upgrade cd. Wait for it to spin up.

    3. In Windows Explorer click the CD Drive in the left window pane. The contents of the CD should appear in the right window pane. I had a bit of trouble doing this. At first when I clicked the CD it was asking me something about naming the CD so it could format it. I reinserted the CD, tried clicking the arrow in the left pane next to the CD in the left pane and then clicking the CD and eventually I saw the contents of the CD in the right pane. Double click SETUP to begin the process.

    4. Click Install Now.

    I didn't note the rest of the process word for word. But basically you want to do the installation that does not overwrite your current install. I believe it went as follows..

    Click Upgrade to upgrade the current operating system to Windows Vista (even though you are already running windows vista).

    I selected to Not allow it to remain connected throughout the Install process because I wanted to keep the process as short as possible since I wasn't sure if it was going to work.

    At some point it will ask for the Product Key. I now had a chance to input the Product Key that is on the bottom of the Dell Notebook Computer (which in my case was different than what was on my preinstalled Vista OS).

    The install process continues on its own BUT BUT BUT BUT since you are still in "reduced functionality mode" if you leave your computer unattended for too long, your computer will SHUT DOWN or LOG OFF. So you have continually keep your hand on the touchpad, click the button on the touchpad, keyboard buttons, whatever, to keep some activity going until the first automatic restart of the computer that is initiated by the Install process.

    Notes: If during the upgrade process it seems to get stuck at Expanding File (21% ..) THEN just wait and wait and wait.. it will eventually continue on its own. It is not locked up.

    And later it might appear to get stuck at Completing Upgrade (63%..) or who knows where else. Just wait, it will complete.

    After a couple of hours on the phone with support it was hard to stay awake staring at this upgrade process. It took another couple of hours to complete this upgrade.  And as it says during the upgrade, there will be several restarts of the computer, but all you have to do is sit back and let it restart, don't remove the disc or select anything between the restarts. I hope this helps anyone else with this issue.

    NOTE: I typed this up as I'm waiting for the inplace upgrade to complete. It is currently at 60% of the Completing upgrade process. But I have a feeling this will do the trick. I'll edit this post when it is complete.

     

    EDIT: It installed and booted to desktop, full access to the computer, but the desktop shows windows is not genuine.I already activated the system with phone support. I went to microsoft.com/genuine and validated the computer and now everything is fine! For now. Hopefully forever.

    • Proposed as answer by 88kev11 Wednesday, February 8, 2012 3:38 AM
    Monday, July 16, 2007 11:48 PM
  • New MGA Diag results. This time with the product key from the bottom of my computer..

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: (N/A, hr = 0x80004005) / (N/A, hr = 0x80004005)
    Windows Product Key: *****-*****-BCXGB-W42F7-K4V72
    Windows Product Key Hash: PNf4KVbqf16cVWUK5KR1jncLOe8=
    Windows Product ID: 89578-OEM-7215562-41797
    Windows Product ID Type: 8
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {1447A651-D4A7-48D2-BB5F-715EE1D1BE84}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80004005) / 0x0 / (N/A, hr = 0x80004005)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_B4D0AA8B-531-645_B4D0AA8B-531-645_B4D0AA8B-531-645_B4D0AA8B-531-645_B4D0AA8B-531-645_B4D0AA8B-531-645

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1447A651-D4A7-48D2-BB5F-715EE1D1BE84}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K4V72</PKey><PID>89578-OEM-7215562-41797</PID><PIDType>8</PIDType><SID>S-1-5-21-1314047717-2608907539-1270058151</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MM061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="4"/><Date>20061218000000.000000+000</Date></BIOS><HWID>5D313507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Tuesday, July 17, 2007 2:59 AM
  • I'm having the same issue, but I didn't get a Windows Anytime Upgrade CD.  I only have a Reinstallation DVD.  Will this work?

     

    Friday, November 23, 2007 4:47 PM