Answered by:
Copy of Windows not Genuine - Build 6002

Question
-
Hi,
I have the same Issue that other posts are commenting on not genuine copy!! and no desktop picture, I tried the Administrator fix from other posts (but may have gone wrong somwhere) because it hasn't worked and my Os was re-installed by a dell engineer 2 weeks ago after other computer issues and I do not have the product Key code , I have run the diagnostic (see below), please say it's fixable!!!! any Advice greatly appreciated., Thanks J
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VYG3W-YG4FK-2CXRF
Windows Product Key Hash: +l2pniy0UJ1X2DsDVaxQKWHW+Ow=
Windows Product ID: 89583-OEM-7332157-00026
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {93C37974-60EB-4ADD-A3E4-97814675DCAD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-191_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{93C37974-60EB-4ADD-A3E4-97814675DCAD}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2CXRF</PKey><PID>89583-OEM-7332157-00026</PID><PIDType>2</PIDType><SID>S-1-5-21-1919661486-42975034-3074417670</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS 625</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.2</Version><SMBIOSVersion major="2" minor="5"/><Date>20090317000000.000000+000</Date></BIOS><HWID>D6323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>MC09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>AD5DFE56D934DB4</Val><Hash>aN6f0K8/Kig4w6Pg+wCp1wWrWfU=</Hash><Pid>81602-OEM-6873074-10848</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500026-02-2057-6001.0000-2732011
Installation ID: 010126201105415945608733590761731690106365491185310020
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 2CXRF
License Status: Notification
Notification Reason: 0xC004F032.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OgAAAAIAAgABAAEAAwADAAAAAgABAAEAln2A5pjIKoKUDBAzWFnAEa7o8vTgj5qIqOXpSDgxrFaOLg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 031709 APIC1442
FACP 031709 FACP1442
HPET 031709 OEMHPET
MCFG 031709 OEMMCFG
SLIC DELL MC09
OEMB 031709 OEMB1442Sunday, October 16, 2011 1:52 PM
Answers
-
Fixed the issue!! woo hoo
would like to thank Noel D Paton, for all of his answers to the queries from Feb
That error code 0xC004F063 usually means that you've lost the connection between the BIOS and the internal certificates that should be present in the Recovery disks.
You need to change the Key to the one on your COA sticker - use the Change Product Key link on the System Properties page.
You'll then need to activate the system again - probably by phone.to this week
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.Thank you
J Efford- Marked as answer by jefford Sunday, October 16, 2011 3:20 PM
Sunday, October 16, 2011 3:20 PM
All replies
-
Upon reading previous comments I have found my productt Key using 'Belarc Advisor ' and followed the Administrator (slsvc) advice. I have now had windows activation error 'error code 0xC004F063'....
I have re-run the diagnostic tool - report below...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VYG3W-YG4FK-2CXRF
Windows Product Key Hash: +l2pniy0UJ1X2DsDVaxQKWHW+Ow=
Windows Product ID: 89583-OEM-7332157-00026
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {93C37974-60EB-4ADD-A3E4-97814675DCAD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{93C37974-60EB-4ADD-A3E4-97814675DCAD}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2CXRF</PKey><PID>89583-OEM-7332157-00026</PID><PIDType>2</PIDType><SID>S-1-5-21-1919661486-42975034-3074417670</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS 625</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.2</Version><SMBIOSVersion major="2" minor="5"/><Date>20090317000000.000000+000</Date></BIOS><HWID>D6323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>MC09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>AD5DFE56D934DB4</Val><Hash>aN6f0K8/Kig4w6Pg+wCp1wWrWfU=</Hash><Pid>81602-OEM-6873074-10848</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500026-02-2057-6002.0000-2892011
Installation ID: 010126201105415945608733590761731690106365491185310020
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 2CXRF
License Status: Notification
Notification Reason: 0xC004F063.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OgAAAAIAAgABAAEAAwADAAAAAgABAAEAln2A5pjIKoKUDBAzWFnAEa7o8vTgj5qIqOXpSDgxrFaOLg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 031709 APIC1442
FACP 031709 FACP1442
HPET 031709 OEMHPET
MCFG 031709 OEMMCFG
SLIC DELL MC09
OEMB 031709 OEMB1442Any Help will be really appreciated.
J
J EffordSunday, October 16, 2011 2:52 PM -
Fixed the issue!! woo hoo
would like to thank Noel D Paton, for all of his answers to the queries from Feb
That error code 0xC004F063 usually means that you've lost the connection between the BIOS and the internal certificates that should be present in the Recovery disks.
You need to change the Key to the one on your COA sticker - use the Change Product Key link on the System Properties page.
You'll then need to activate the system again - probably by phone.to this week
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.Thank you
J Efford- Marked as answer by jefford Sunday, October 16, 2011 3:20 PM
Sunday, October 16, 2011 3:20 PM -
"jefford" wrote in message news:35e9c906-f545-4b59-8ec3-09cb05abca07...
Fixed the issue!! woo hoo
Thank you
J EffordYou’re welcome – but please post a new report so that we can check the outcome.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, October 16, 2011 3:31 PMModerator -
Report As Requested
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KRHDY-VY6Y2-R8KFT
Windows Product Key Hash: 1rG3+9c2QXeZ+z/a5e+8wU5DhvM=
Windows Product ID: 89583-OEM-7410117-91311
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {93C37974-60EB-4ADD-A3E4-97814675DCAD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{93C37974-60EB-4ADD-A3E4-97814675DCAD}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R8KFT</PKey><PID>89583-OEM-7410117-91311</PID><PIDType>8</PIDType><SID>S-1-5-21-1919661486-42975034-3074417670</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS 625</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.2</Version><SMBIOSVersion major="2" minor="5"/><Date>20090317000000.000000+000</Date></BIOS><HWID>D6323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>MC09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>AD5DFE56D934DB4</Val><Hash>aN6f0K8/Kig4w6Pg+wCp1wWrWfU=</Hash><Pid>81602-OEM-6873074-10848</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: c3505bd0-004a-49b9-84db-a1a4869eddf1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00148-101-191311-02-2057-6002.0000-2892011
Installation ID: 019475393736211705270564011842640456863094638112097982
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: R8KFT
License Status: LicensedWindows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: PAAAAAIAAgABAAEAAwAEAAAAAgABAAEAln2A5pjIKoKUDBAzWFnAEa7o8vTgj5qIqOXpSDl6ODGsVo4uOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 031709 APIC1442
FACP 031709 FACP1442
HPET 031709 OEMHPET
MCFG 031709 OEMMCFG
SLIC DELL MC09
OEMB 031709 OEMB1442
Thanks
J EffordSunday, October 16, 2011 4:10 PM -
That looks good to me!
Good Luck.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, October 16, 2011 4:23 PMModerator