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Legit product key comes back as "unauthorized" (WXP Pro) RRS feed

  • Question

  • I have a copy of Win XP Pro (Upg) RTM, originally purchased at retail (either CompUSA or Best Buy, Colorado Springs, CO) in 2001, and I still have the original blue folder with the orange product key sticker.  This past weekend, I slipstreamed SP3 into it and attempted to reinstall it, but it refuses to activate citing an "unauthorized key" (?!)  Both online and telephone activation are useless.

    This copy of Windows is not installed on any other computer.  MGADiag reports as follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-C968P-23J69-VQJKV
    Windows Product Key Hash: xEbeN84TE+5sDSSNSVRFDbJ2ELo=
    Windows Product ID: 55276-010-4358663-22921
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {6590EF30-A024-4DA1-98BB-C6EDD8D920FE}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6590EF30-A024-4DA1-98BB-C6EDD8D920FE}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VQJKV</PKey><PID>55276-010-4358663-22921</PID><PIDType>5</PIDType><SID>S-1-5-21-1960408961-362288127-682003330</SID><SYSTEM><Manufacturer>Parallels Software International Inc.</Manufacturer><Model>Parallels Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Parallels Software International Inc.</Manufacturer><Version>7.0.15052.710728</Version><SMBIOSVersion major="2" minor="3"/><Date>20071026000000.000000+000</Date></BIOS><HWID>3B69340F0184C068</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Licensing Data-->
    N/A
    
    Windows Activation Technologies-->
    N/A
    
    HWID Data-->
    N/A
    
    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 162D5:GENUINE C&C INC|1769B:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
    
    OEM Activation 2.0 Data-->
    N/A
    
    


    Any help would greatly be appreciated.

    -Scott


    (Remove beer from email address)
    Friday, December 9, 2011 12:08 AM

Answers

  • You might try discussing this further in the more appropriate Windows XP Forum.
    Carey Frisch

    I was able to get a hold of Tech Support and after providing the old key, the installation ID, and the part numbers on the front & back of the original disk, I was issued a new key.  Apparently the original key was blocked for being "used too many times" (?!) -- it's a 10-year-old key, I've had quite a few systems in that time, and I tend to do a lot of reinstalling (but ALWAYS within the terms of the license). 

    The situation is hence resolved, but I'm dreading the day that I'll have to go through this again with some other Microsoft product.


    (Remove beer from email address)
    • Marked as answer by ScottComstock Monday, December 19, 2011 11:56 PM
    Monday, December 19, 2011 11:56 PM

All replies

  • Try using the Windows XP Product Key Update Tool.  Let us know if that was successful or not.
    Carey Frisch
    Friday, December 9, 2011 3:07 AM
    Moderator
  • No good.  It returns with "the product key you have entered matches the product key currently in use.  Please try again."

     


    (Remove beer from email address)
    Friday, December 9, 2011 12:38 PM
  • "ScottComstock" wrote in message news:51fd76b9-6615-4324-9522-6489d8b1d743...

    I have a copy of Win XP Pro (Upg) RTM, originally purchased at retail (either CompUSA or Best Buy, Colorado Springs, CO) in 2001, and I still have the original blue folder with the orange product key sticker.  This past weekend, I slipstreamed SP3 into it and attempted to reinstall it, but it refuses to activate citing an "unauthorized key" (?!)  Both online and telephone activation are useless.

    This copy of Windows is not installed on any other computer.  MGADiag reports as follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-C968P-23J69-VQJKV
    Windows Product Key Hash: xEbeN84TE+5sDSSNSVRFDbJ2ELo=
    Windows Product ID: 55276-010-4358663-22921
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    
    Other data-->
    <SYSTEM><Manufacturer>Parallels Software International Inc.</Manufacturer>
    <Model>Parallels Virtual Platform</Model></SYSTEM>
    <BIOS><Manufacturer>Parallels Software International Inc.</Manufacturer>
    <Version>7.0.15052.710728</Version><SMBIOSVersion major="2" minor="3"/>
    <Date>20071026000000.000000+000</Date></BIOS
     
    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 162D5:GENUINE C&C INC|1769B:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005


    Any help would greatly be appreciated.

    -Scott


    (Remove beer from email address)
     
    Windows Upgrades require a version of Windows to Upgrade from – what version is this an upgrade from?
     
    I can only suggest that you try telephone activation again, and this time speak to an operator – when the automated system asks which service you require do NOT respond, this should force an operator to pick up.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, December 9, 2011 12:48 PM
    Moderator
  • Windows Upgrades require a version of Windows to Upgrade from – what version is this an upgrade from?
     
    I can only suggest that you try telephone activation again, and this time speak to an operator – when the automated system asks which service you require do NOT respond, this should force an operator to pick up.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Upgrading from Windows 98 (using the disk during XP setup as opposed to an existing installation).

    For what it's worth, the activation window is reporting error 45090.  I will attempt telephone activation again later today, but I will be extremely annoyed if I wind up involved in a game of "pass the buck".


    (Remove beer from email address)
    Friday, December 9, 2011 4:07 PM
  • That KB article is inapplicable in this instance; the slipstreamed image I attempted to install from was itself created under Windows XP, and the product key I'm attempting to use is a retail key (not VLK).  I'll try installing again tonight, and will definitely be calling support if it fails.


    (Remove beer from email address)
    Monday, December 12, 2011 5:09 PM
  • There are reports that slipstreaming SP3 using an original Windows XP RTM CD does not work as one would expect when it comes time to activate.  Please see: Slipstreaming Windows XP Service Pack 3 and Create Bootable CD


    Carey Frisch
    Monday, December 12, 2011 5:22 PM
    Moderator
  • Interesting.  I'll try creating another SP3 slipstream image from an XP SP2 disk this evening.

    (Remove beer from email address)
    Monday, December 12, 2011 5:40 PM
  • No good.  I tried with an XP SP3 slipstreamed disk (created from an XP+SP1 retail disk) and still get the same result.  Needless to say, I'm starting to get a little annoyed. 

     


    (Remove beer from email address)
    Tuesday, December 13, 2011 7:56 PM
  • And for the record, installing from a completely standard SP1 disk (not slipstreamed, purchased 2004) also results in the same error.
    (Remove beer from email address)
    Sunday, December 18, 2011 12:53 AM
  • You might try discussing this further in the more appropriate Windows XP Forum.
    Carey Frisch
    Monday, December 19, 2011 4:12 PM
    Moderator
  • You might try discussing this further in the more appropriate Windows XP Forum.
    Carey Frisch

    I was able to get a hold of Tech Support and after providing the old key, the installation ID, and the part numbers on the front & back of the original disk, I was issued a new key.  Apparently the original key was blocked for being "used too many times" (?!) -- it's a 10-year-old key, I've had quite a few systems in that time, and I tend to do a lot of reinstalling (but ALWAYS within the terms of the license). 

    The situation is hence resolved, but I'm dreading the day that I'll have to go through this again with some other Microsoft product.


    (Remove beer from email address)
    • Marked as answer by ScottComstock Monday, December 19, 2011 11:56 PM
    Monday, December 19, 2011 11:56 PM