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Windows 7 not genuine?

Question
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I reinstalled Windows 7 from the recovery disk yesterday to fix a few issues I'd been having, and activated it without any issues, but today it's now telling me that it's not genuine. Here is the output of the Genuine Diagnostic Report tool.
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-KX2TV-RWTXM-YPFPJ Windows Product Key Hash: vYgHbTMx2dEYFmgJ9fH/LrJUFMM= Windows Product ID: 00359-OEM-8703262-55245 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {2CE1D668-C518-47E2-90DE-D1F400C1789B}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.110622-1506 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Alex\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{2CE1D668-C518-47E2-90DE-D1F400C1789B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YPFPJ</PKey><PID>00359-OEM-8703262-55245</PID><PIDType>3</PIDType><SID>S-1-5-21-1366091015-4244685660-175925807</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>M68M-S2P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FC</Version><SMBIOSVersion major="2" minor="4"/><Date>20100825000000.000000+000</Date></BIOS><HWID>09E53507018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00174-032-655245-02-2057-7600.0000-3042011 Installation ID: 011933222931289856502675375162655996056280920882840243 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: YPFPJ License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 01/11/2011 11:52:41 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000010240 Event Time Stamp: 11:1:2011 11:46 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui Tampered File: %systemroot%\system32\drivers\spsys.sys HWID Data--> HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEA6GG0cHTSEFkWt5IAfN+gRpqI9AFe+0Ia OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC GBT NVDAACPI FACP GBT NVDAACPI HPET GBT NVDAACPI MCFG GBT NVDAACPI SSDT PTLTD POWERNOW
Any help would be appreciated.Tuesday, November 1, 2011 12:19 PM
Answers
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"TangledFire" wrote in message news:5202693f-ba09-4fd3-811d-9cba36d266f3...
I reinstalled Windows 7 from the recovery disk yesterday to fix a few issues I'd been having, and activated it without any issues, but today it's now telling me that it's not genuine. Here is the output of the Genuine Diagnostic Report tool.
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-KX2TV-RWTXM-YPFPJ Windows Product Key Hash: vYgHbTMx2dEYFmgJ9fH/LrJUFMM= Windows Product ID: 00359-OEM-8703262-55245 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010300.1.0.003
File Scan Data--> File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100 Other data—> SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>M68M-S2P</Model></SYSTEM>
<BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FC</Version><SMBIOSVersion major="2" minor="4"/><Date>20100825000000.000000+000</Date></BIOS>
Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Partial Product Key: YPFPJ License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 01/11/2011 11:52:41 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000010240 Event Time Stamp: 11:1:2011 11:46 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui Tampered File: %systemroot%\system32\drivers\spsys.sys
Any help would be appreciated.Your WGA problem is caused by the Tampered/Mismatched files aboveI would suggest running CHKDSK and SFC (assuming that you’ve already tried a System Restore?)type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by TangledFire Tuesday, November 1, 2011 12:32 PM
Tuesday, November 1, 2011 12:26 PMModerator
All replies
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"TangledFire" wrote in message news:5202693f-ba09-4fd3-811d-9cba36d266f3...
I reinstalled Windows 7 from the recovery disk yesterday to fix a few issues I'd been having, and activated it without any issues, but today it's now telling me that it's not genuine. Here is the output of the Genuine Diagnostic Report tool.
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-KX2TV-RWTXM-YPFPJ Windows Product Key Hash: vYgHbTMx2dEYFmgJ9fH/LrJUFMM= Windows Product ID: 00359-OEM-8703262-55245 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010300.1.0.003
File Scan Data--> File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100 Other data—> SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>M68M-S2P</Model></SYSTEM>
<BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FC</Version><SMBIOSVersion major="2" minor="4"/><Date>20100825000000.000000+000</Date></BIOS>
Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Partial Product Key: YPFPJ License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 01/11/2011 11:52:41 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000010240 Event Time Stamp: 11:1:2011 11:46 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui Tampered File: %systemroot%\system32\drivers\spsys.sys
Any help would be appreciated.Your WGA problem is caused by the Tampered/Mismatched files aboveI would suggest running CHKDSK and SFC (assuming that you’ve already tried a System Restore?)type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by TangledFire Tuesday, November 1, 2011 12:32 PM
Tuesday, November 1, 2011 12:26 PMModerator -
Thanks!
I decided to run scandisk first, as I can't turn off the PC right now, and that fixed it!
Tuesday, November 1, 2011 12:32 PM -
"TangledFire" wrote in message news:798d2872-38b5-4ceb-adbc-346a524ed5cd...
Thanks!
I decided to run scandisk first, as I can't turn off the PC right now, and that fixed it!
Please run another MGADiag report and post it, so that we can sign off on it ;)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, November 1, 2011 12:50 PMModerator