Asked by:
Media Player just not working on VISTA

Question
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Can anyone please suggest what I can do, windows media player will not load up at all in my Vista Ultimate setup. I try to visit sites that run windows media player content but nothing happens, I try to load up the player itself but nothing happens. I try to install an older version but it advises me I have the newest version on my system. And of course I can not remove the Vista version. Somewhere somehow a file must have become corrupt, but how do I go about resolving this issue? I installed Divx Player and it will play some of my media, but I want to get WMP to work on my Vista machine, and unfortunately the Microsoft site is of no help in this situation. No updates available on windows update, no extras available.
Any help or suggestions would be greatly appreciated.Thursday, February 22, 2007 4:53 AM
All replies
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same with mine on home premium but soz i cant helpFriday, February 23, 2007 8:06 AM
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Never did figure out what happened, but I just did a nice reinstall of Vista, through the Upgrade Option. I am soo happy MS fixed the reinstall process to keep all previously installed programs and settings as is. Everything works as it should now
Also, I think I could have done a System Restore, but... I couldnt remember exactly when it happened as I tried everything to fix the issue.
But this issue still remains....I have advised MS...
Friday, February 23, 2007 2:07 PM -
I'm having the same problem on WINDOWS VISTA ULTIMATE. It was working fine until I installed VLC Player (freeware to play avi). After that, I couldn't even start MEDIA PLAYER. I remove VLC Player and I'm still having the same problems. If you find a solution, please let me know. Thanks
Tuesday, March 20, 2007 5:19 PM -
I'm having a similar issue in Vista Enterprise. Is anyone aware of a separate Media Player install for Vista? I tried installing MP 11 for XP, but no dice.Monday, March 26, 2007 8:27 PM
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Got this same problem on Vista Ultimate.
Of course we can't reinstall WMP.
What a crap....Saturday, March 31, 2007 8:01 AM -
my media player isn't burning disck....error message C00D11E6...does anybody knows why?
Thursday, April 5, 2007 4:06 AM -
yeah.......this is real ***....my media player isnot working at all for almost a month now....apparently whenever u click to open it....the application is jus terminating immediately..not loading at all or watever....im using divx player for the meantime....thank god for that....but i installed kl lite codec package and im thinkin that may have been the problem but not to sure....im finding it very hard to find vista software updates and upgrades....whats goin on microsoft?....please provides updates for vista and solutions for these problems that every vista user seems to be having!!!!
Thursday, April 5, 2007 12:48 PM -
i am havin the same problemFriday, April 6, 2007 7:03 AM
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i am having similar problems to those described above. it seemed to happen after i installed TweakVI, after i ran Media Player Classic, and after installing some DNS thing.
such a major bug - WMP11 is such a large feature of vista, and i need it to sync music with my player.
does microsoft listen to its customers?
please fix this critical issue!Monday, April 9, 2007 10:51 PM -
I'm having the exact same issue too. I can get WMP to work when I right click and select "run as administrator" although cannot get anything to play in it.
I'm double clicking music and avi's and nothing happens.
Boo! Fix this please Microsoft!Wednesday, April 11, 2007 10:28 AM -
Yup same problem my gf installed the same program and now media player is broken and media center will not play anything.
Microsoft please do updtae with repair remove option with media player.
Wednesday, April 11, 2007 11:35 AM -
I too have been driven around the bend with this problem. I even reinstalled Vista which I got on this new computer to no avail. I spent in total 5+ hours on the phone with MS and they didn't get to the bottom of the problem. If anyone gets to the bottom of this problem please please let me know however long it takes . I'm at phaze@iol.ie thanks in advance
ps I'm using vista ultimateWednesday, April 11, 2007 11:40 AM -
VLC is my favorite media player. It plays almost every media format and you can get it for every major platforms.
I tried VLC to play some AVI files on Vista RC2. It didn’t play them properly. I can hear sound but no video showing. I remember running into similar problems on XP. I had to reduce the color from 24 bit to 16 bit. I tried to do the same on Vista RC2, but it’s a no go. Still no video.
I then found this solution. It tells you to set the video rendering engine to OpenGL. I tried to use other settings and found that “DirectX video output” and “Windows GDI video output” also work. Here are the steps.
You’ll need to restart VLC media player after the change.Tuesday, April 17, 2007 1:13 AM -
I am having the exact same issue as well with Vista Home Premium with Windows Media Player just not loading.
In addition to this my Sidebar Gadgets are appearing greyed out and not working. Both issues happened at the same time.Friday, April 20, 2007 1:26 PM -
oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooohhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwFriday, April 20, 2007 5:47 PM
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thanks srrelectronics!!! VLC now works fine
but still can't get WMP11 to play any avi - same error as everyone else. this is alo preventing me from streaming to my media extender on my xbox360
Wednesday, April 25, 2007 2:07 AM -
This is a little off subject, but I"m still running Windows XP Home SP2, and I've had Windows Media Player 11 for a good while now. Today though I tried to open it, and nothing happens.
I've reinstalled it twice and nothing's happening.
Any ideas?Thursday, April 26, 2007 3:08 AM -
whats VLC?Sunday, April 29, 2007 7:17 PM
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Yeah, Upgrade XP to Vista. Then you won't work like the rest of us, but in the newest way.
Tuesday, May 1, 2007 1:53 PM -
roflTuesday, May 1, 2007 6:11 PM
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Mr. Gates I know you are making billions of dollars from us (po) folks. and we have been loyal to you especially since your OS has dominated the globe for just about 22 years ever since you introduced "dos"
The worst thing is to feel that you are the ONLY system around and just because something major is broke it dosen't have to be fixed because people are now dependant on your product. please listen to this poor blind person real carefully. I may be over 50 but people DO read thesse message boards and sooner or later when it appears that both support and problems begin to fall on deaf ears. then your "stock" will begin to drop like a bad habit. and people will begin to find a better working product or at least a product that has a better support system.
This Windows media player should not have gone on so long with out either a fix or a patch to ressolve the problem. If you or your technical people are not planning on resolving this issue then I am suggesting that you create a way to roll back WMP 11 or pull it from ALL platforms of Windows Vista until it is properly fixed. I would hate to think that a product has been created deliverately to stop people from burning or using your product at all. with all of the hype of what Windows Vista is suppose to do for the mass in the way of Tenical advancements it is or should NOT include a major bug that disrupts so many computers. again I say to you Mr Gates and your entire developmental team FIX WINDOWS MEDIA PLAYER 11 or give us a way to delete it altogether and provide a fix for WMP10. New advancements does and should NOT include new problems. this is the main reason why I beta tested your product. This problem did not appear in the beta copy so what was included in the retail copy that caused this problem. I REALLY hope and pray that ANYONE from your team is reading this will rush this to your desk and you call an IMMEDIATE meeting and get this problem fixed Have a nice day Melvin
Saturday, May 5, 2007 10:23 PM -
I am having the same problem. WMP 11 on Vista Ultimate. After installing the new Adobe CS3 bundle my WMP will not open at all.
This is a major pain in the arse!! Please some one find a fix to this.
Monday, May 7, 2007 2:32 AM -
Threre's a windows update that I think is the problem, its called the cumulative Update for media center for windows vista (KB932818) , dated 4/23/2007. Find that file and delete it, it worked for me.Monday, May 7, 2007 4:47 AM
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Sorry but uninstalling the update has proved not to work. My media player is back to not responding. Now what?Monday, May 7, 2007 7:02 AM
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Did anyone get to the bottom of the wmp11 in vista ultimate problem.Wednesday, June 13, 2007 7:52 AM
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Well I just sorted the problem out. I have to say it drove me crazy . I have Vista Ultimate with a mulit screen set up. I have FireMV driver suite ATI they have a fix for it here is the site
http://ati.amd.com/support/drivers/vista32/firemv-vista32.html
I had to re set my monitors after I loaded it as it threw them out of alignment which was no big deal. My computer is now 100%. God the relief . relief relief relief relief relief I can now watch all WMP11embedded sites yahoooooooooooWednesday, June 13, 2007 10:26 AM -
I had exactly the same problem. Posted a desperate message in several newsgroups and never got an anwer to my problem. However, after a few weeks the problem was misteriously solved. I'm now able to open Media Player again. I believe it was one of the updates that was downloaded automatically that fix the problem, or maybe self healing!?!?! You may want to try to go to Windows Update Site and check for any updates.
To force an update, go to "Control Panel", "Add And Remove Programs" and remove the last few updates, then go to the Windows Update Site and check for the updates again. That should do the trick. Good luck.
Tuesday, June 19, 2007 8:51 PM -
Lucky mine is still broken but now after some time its almost time to do a clena install.Tuesday, June 19, 2007 10:46 PM
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HEAR,HEAR! TELL HIM AGAIN.PLS.AMEN. I hate my wmp 11.I used 2 love it.Now i got 4 copies of every song on my computr.I have deleted,erased,and restarted so many times;and still my library insist on multiplying the blasted songs.
I WANT 2 B RID OF WMP 11!
Wednesday, August 22, 2007 12:19 AM -
I got the same message.
"Windows Media Player Error Message Help
You've encountered error message C00D11E6 while using Windows Media Player. Additional information is not currently available for this error."
Help!
Thursday, August 30, 2007 2:56 AM -
I had the same problem, after hours of searching, I found this cryptic fix:
http://support.microsoft.com/default.aspx/kb/925718
It fixed my problem with Media Player 11. Something to do with a corrupted library data base. Erase the files they specify and restart Vista.
I got Vista Ultimate with the mistaken belief that I would not have to deal with these type of problems. I've had nothing but trouble with this operating system. I simply can't believe how poorly the Microsoft software is written.
Saturday, September 22, 2007 3:29 AM -
SOLUTION!
Same problem. No Media Player in Vista. But here is how I got it to work:
"Control Panel", choose "User Accounts", choose "Turn User Account Control On or Off" and turn it OFF! (uncheck it).
Media Player came back into the realm of the working after I did this.
Obviously there is a glitch in Vista here, and Microsoft doesn't know about it. It may not work for everyone, but it worked for me. Good Luck!
Torrro
NO BULL!Wednesday, October 10, 2007 6:19 PM -
Hoooo, after uninstalling KB932818 solved the problem.Friday, October 12, 2007 3:16 AM
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I know I'm a little late to the party here, but I'm having the same issue. WMP will not load, even when run as administrator. I created another user, and that user has the same problem. Sites with embedded WMP objects don't load them, or load them as white boxes. Firefox loads the same object with no problem.
My sidebar gadgets also don't work. They display as white boxes, or not at all. The clock gadget displays a static image.
I've tried uninstalling \the WMP update mentioned here, but my system doesn't have it. I've tried installing the October cumulative update, but when I try to run it the program says it doesn't apply to my computer.
I've tried deleting the WMP library according to a KB cited, but that had no effect. Two of the many files that used to be there reappear when startying WMP, but the program still never loads completely.
I've turned off UAC, with no effect.
Has anyone come across any other suggested fixes? I'ts frustrating to say the least that you can't remove the program entirely like you could under XP.
I should also note that nothing regarding this is being logged in the event viewer. No error messages to speak of. The cursor spins like it's loading a program, then goes back to normal.Thursday, October 18, 2007 5:01 PM -
Fixed my problem with Media Player by turning off User Account Control in Control Panel\User Accounts\Turn off User Account Control . Rebooted computer. Played mp3 ok. Set UAC back to on and rebooted. Sorted.Friday, October 26, 2007 12:12 PM
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I experienced this problem in the past 24 hours... finally got the problem fixed after system restore.
With windows vista..... you may have to restore the system in safe mode.
Wednesday, October 31, 2007 1:24 PM -
I had this problem too. I figured out that for some reason, when I disable the UAC, my Windows Media Player wouldn't start. I turned it back on, and WMP works again. I'm just going to have to live with the annoying "BLAH BLAH BLAH wants to run" pop-ups.Sunday, November 4, 2007 12:53 PM
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I have the same problem on Vista Home Premiun, WMP is just not loading, and the Slidebar is out of order as well! It really hapened at the same time, I have no idea what could have caused this, I didn't instal any new programs... Windows Vista really is a peace of Sh**! + a week ago I installed Alcohol 120, I was unable to start windows, every time I started it bluescreen apeared, (even in the safe mod). But that was not a big deal, I got rid of the program just repairing windows! To bad it isn't that easy in this situation...Friday, November 9, 2007 8:44 PM
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tried your no media player advise didnt work for me but thanks for adviseWednesday, November 21, 2007 9:09 PM
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I couldn't open Windows Media Player after I tried to re-associate a VLC media file to open with Windows Media Player. I went into Control Panel to Uninstall Programs, and found all of the "Installed Updates". I deleted the most recent update to "Media Center", which was KB941229. I then rebooted, and Windows Media Player works fine now. FYI: I am running Windows Vista Ultimate on my Toshiba laptop. Hope this helps.
Friday, December 14, 2007 5:05 AM -
Yes! Disabling the User Account Control, restarting, then Turning it back on is the solution.Saturday, December 22, 2007 12:52 AM
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For those who's WMP still won't open, even after disabling and re-enabling UAC, here's something that I think solved my problem. Last week I was troubleshooting an installation of some other random program and had to reregsiter my VB-Script and Java-Script DLL's. This week I opened a site online that I normally visit which has a window with a WMP object, and lo-and-behold the controls were there. So I opened WMP and it actually worked. No updates were installed or uninstalled on my machine, so I'm pretty sure this is what did it. Here are the commands I ran.
c:\regsvr32 vbscript.dll
c:\regsvr32 jscript.dll
I'm more inclined to believe it's the vb-script dll that fixed the issue, but who knows if MS included j-script in their apps.
I'm interested to know if this fixes the issue for anyone else.
Monday, December 31, 2007 7:04 PM -
That worked for me as well. Running the commands that danno778 ran got my WMP back up and running as wll as my clock and calendar gadgets.
c:\regsvr32 vbscript.dll
c:\regsvr32 jscript.dll
Unfortunately I ran both commands before checking to see if WMP would open after just running the VB script, so like danno778 I'm not sure which one actually is needed or if both scripts need to be run. I'm thinking only the VB script needs to be run. Anyway, it seems to be working for now.
Tuesday, January 8, 2008 2:41 AM -
gom player seems to work try it
Saturday, January 19, 2008 12:21 AM -
This worked, THANK GOD!!, I noticed that this also fixed a couple of other issues, I can now use internet explorer to view sites that use Flash player. I have been searching for months for a fix and thought I was going have to wait until service pack 1 came out. Thanks again.
Saturday, January 19, 2008 7:19 PM -
Tuesday, January 29, 2008 4:46 PM
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Yes, it also solved various problems I was having as well!
TomThursday, February 14, 2008 8:51 AM -
Sunday, February 24, 2008 3:57 AM
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I had the same problem. After a many trial and errors and I have found that if you install MSXML3.0 SP7 the Windows Media Player starts working again. Before that I have also registered jscript.dll using RegSvr32. Everything works fine now.
The XML download can be found at: http://www.microsoft.com/downloads/details.aspx?familyid=28494391-052b-42ff-9674-f752bdca9582&displaylang=en
Sunday, March 16, 2008 12:50 AM -
for me what i did to be back listening to my mms radio streams...on my vista 64...I had to roll back to prior to the vista service pack patch which was the last time windowsmedia player worked. I'm still scared to patch now because things are working the way i like.Sunday, March 16, 2008 6:46 AM
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The problem is that widows media player is running in start up so heres what you do.
1. open control panel in vista, click on change startup programs and you are into software explorer
2. change the catagory to currently running programs and find media player which will already be running.
3. end the media player program.
4. open media player or an associate file such as an mp3 and hey presto it works (until you restart your vista pc when you need to do it again!)
have a go its fun!!
Sunday, March 23, 2008 8:36 PM -
register these two files as stated on microsoft site. it will load right after, no reboot necessary.
http://support.microsoft.com/kb/925704/en-us
Tuesday, April 1, 2008 1:41 AM -
hey, at least u still have ur music! my wmp 11 deletes every other track on my cd's. i have lost almost 2,000 songs, and stupid me, i don't have some of those cd's anymore. does anyone have a fix for that problem??? running vista home premium. plus since upgrading to wmp 11 on my other laptop w/ windows xp, have the same problem on that one too. have lost 1,000's of songs. mr. gates should reimburse us for the lost time and inconvenience, and music.Thursday, May 15, 2008 8:45 PM
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Torrro (NOBULL!) wrote: SOLUTION!
Same problem. No Media Player in Vista. But here is how I got it to work:
"Control Panel", choose "User Accounts", choose "Turn User Account Control On or Off" and turn it OFF! (uncheck it).
Media Player came back into the realm of the working after I did this.
Obviously there is a glitch in Vista here, and Microsoft doesn't know about it. It may not work for everyone, but it worked for me. Good Luck!
Torrro
NO BULL!
this really worked for me. thx alot TorroSaturday, June 21, 2008 4:51 AM -
RESOLUTION
- Run.
- Enter REGEDIT.
- When prompted, click Continue or enter an Administrator password.
- In the Registry Editor navigate to the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\Setup\Installed versions. You do this just as you would navigate to a certain folder in Windows Explorer.
- In the right-hand pane find three values named wmp.dll, wmplayer.exe, and wmploc.dll.
- Right-click each of these values in turn and choose Delete from the popup menu.
- Close the Registry Editor
and re-register the Jscript.dll and Vbscript.dll files. To do this, follow these steps:1. Click Start, click Run, type regsvr32 jscript.dll, and then click OK. 2. Click Start, click Run, type regsvr32 vbscript.dll, and then click OK. Saturday, September 6, 2008 6:31 PM -
apaegee wrote: RESOLUTION
THANK YOU!!!!!!!!!
wow. I've been suffering with this for months now and you fixed it. Thank you tremendously!!!!!
Tuesday, September 23, 2008 2:07 AM -
I followed the solutions in the error message window after my WM "stopped working" (eventhough it never worked in the first place) I uninstalled something else in the registry with the command promt. Didn't record the name though!! I suggest following those solutions. THe last option explains the Manual Uninstall.I still get the following message when I play a video:Your device is using an outdated driver that is no longer supported by Windows Media Player. For additional assistance, click Web Help.;but hey, it works!Good luck.Thursday, October 2, 2008 1:42 AM
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Hi all,
This worked for me. It is dead easy, very quick and effective:
Press the Ctrl-Alt-Del keys at the same time;
Click Start Task Manager from the list provided;
Click Processes from the tabs at the top;
Look for MPlayer.exe (Media Player), select it and click End Process;
Click the red X to close Task Manager, run a video, have fun!
Mikey
Tuesday, October 7, 2008 7:07 AM -
Seems that after a recent security update my Vista media player no-longer plays DVD's... Is this something to do with codec downloads?
Wednesday, October 8, 2008 12:43 AM -
Hi,
It could have affected it but I would be surprised as it has not affected mine and I use Vista too.
You could test this theory by uninstalling the latest updates. Go to Control Panel, click uninstall a program and on the left choose view installed updates. Click the latest and choose uninstall. Re-boot and see if you can play DVDs.
The easiest way I think to solve your problem would be to uninstall the codecs you added and then re-install them.
VistaCodecs473.exe is a free pack with loads of goodies and no malware! I use this. Alternatively search for a stand alone DVD codec.
Hope this helps,
Mikey
Wednesday, October 8, 2008 7:37 AM -
My media player 11 worked fine for three months then out of the blue it will no longer display any video from a video file (avi, mpeg etc.). I can hear the sound but no picture. This seems to be quite a common problem. Why is there no fix for this?
Saturday, November 1, 2008 9:57 PM -
Same problem .. worked fine, then not play video.
Unable to uninstall WMP 11 Vista Bus 64 ... says "not admin" (I'm admin). Try to change admin settings, says I can't
Any suggestions?
Friday, November 7, 2008 5:18 PM -
I had exactly the same problem when i installed
Cumulative Update for Media Center for Windows Vista (KB955519)
I uninstalled this and it works again. good luck
Saturday, November 22, 2008 6:42 PM -
Ditto,
My started working after turning Windows User Account Off, but this is dangerous nowadays.
Bill needs to drops some of his billions of dollars to fix this problem, it is a horrible problem, and sad to say I bought the original Vista Ultimate for $269.00. Joke is on me!
Microsoft Fix this Problem!!! A Linux replacement for Windows is just around the corner!
At least acknowledge there is a problem and you are working on it!!
This worked but it is not a solution!
"Control Panel", choose "User Accounts", choose "Turn User Account Control On or Off" and turn it OFF! (uncheck it).
Media Player came back into the realm of the working after I did this.
Obviously, there is a glitch in Vista here, and Microsoft doesn't know about it. It may not work for everyone, but it worked for me. Good Luck!Monday, December 29, 2008 2:31 PM -
Vance Shaffer wrote: Ditto,
My started working after turning Windows User Account Off, but this is dangerous nowadays.
Bill needs to drops some of his billions of dollars to fix this problem, it is a horrible problem, and sad to say I bought the original Vista Ultimate for $269.00. Joke is on me!
Microsoft Fix this Problem!!! A Linux replacement for Windows is just around the corner!
At least acknowledge there is a problem and you are working on it!!
This worked but it is not a solution!
"Control Panel", choose "User Accounts", choose "Turn User Account Control On or Off" and turn it OFF! (uncheck it).
Media Player came back into the realm of the working after I did this.
Obviously, there is a glitch in Vista here, and Microsoft doesn't know about it. It may not work for everyone, but it worked for me. Good Luck!Yeah the same thing has been happening to me for about 6 months. Not only does WMP get affected for me though, but so does WMC. In Windows Media Center I keep getting "A necessary component of Windows Media Center is currently not available. Please restart Windows Media Center." This only gives me this message when I try to visit the music library. WMP on the other hand doesn't open up at all (unless right clicked and opened as administrator). The only time I can get these programs to work flawlessly is either turning of UAC (which is pretty dangerous) or running either in the"Hidden Administrator Account." I've tried just about every troubleshooting tip I have found on the internet just short of the ones that could lead me to possibly destroying the computer. This just seems sad that this problem has lasted so long and MS hasn't fixed it yet.Monday, December 29, 2008 7:26 PM -
Excuse the previous posting typo It should have read "My WMP started working " instead of "My started working" etc. I also forgot to acknowledge a post by "NONDO" it was his fix that I posted. Maybe I was a little hard on Bill and Microsoft, but usually they have a fix by now. Does anyone from Microsoft read our comments?? Has anyone tried service pack 2 as a fix? Their is no mention in the notes of service pack 2 of a fix for WMP or WMC! A lot of good will towards Microsoft would be accomplished by at least letting us know they are working on the problem.Tuesday, December 30, 2008 8:37 AM
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What do you mean Ran? How ran... could you give instructions since "run" is no longer anywhere to be seen in Vista (Xp has it of course)... and yes, we ALL hate Vista and, if anyone out there can make Act! work on a non MS machine I'd ditch the company after 20+ years of being a faithfull customer.Wednesday, January 21, 2009 11:25 PM
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priva6018315 said:
What do you mean Ran? How ran... could you give instructions since "run" is no longer anywhere to be seen in Vista (Xp has it of course)... and yes, we ALL hate Vista and, if anyone out there can make Act! work on a non MS machine I'd ditch the company after 20+ years of being a faithfull customer.
Vista does ofcourse have run click start and in your search bar at the bottom type run and then press enter and its brings up the run box
thanksThursday, February 12, 2009 1:07 PM