Problems running programs in validated Windows 7 Enterprise
Question
-
I just upgraded to Windows 7 Enterprise (actually was forced to do the custom upgrade, under which none of your files or programs are kept, because a regular upgrade is not supported from Vista Home Premium to 7 Enterprise... that was surprising to me, but whatever. I recently had to do a system restore to solve some other problems anyway, so starting over again was no skin off my pecker).
Anyway... successful installation, everything looks good, the product key was validated and appears to be good to go. The problem is that upon opening the setup .exe's for several of the programs I have tried to install (Adobe Reader, Skype, Symantec Endpoint Protection, WinRAR, etc.), I recieve an error message that says the program in question has "encountered a validation error." I don't know what to make of these, because no matter which of the choices I select, the message reappears with a new Assert offset value.
Eventually, after enough of these alerts, the program in question will invariably quit working and shut down.
I have encountered two exceptions to this problem, with Google Chrome and VLC Player. The installations for both of these programs ran without any trouble, so I'm thinking I just have some compatibility issues with the other programs I'm trying to install, although that doesn't seem likely. Anyway, it is kind of a pain in the ass, and I'd love some help figuring out how to avoid these messages. Here is my diagnostic report. I would be happy to include any more information if needed. Thanks in advance,
Luke
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-HG78M
Windows Product Key Hash: zxCFmWm5kPx0H2V0RHzlnlkToIw=
Windows Product ID: 55041-148-2531953-86436
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {2C610A85-8064-4B07-A695-31D8FEE5AC5D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Luke\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2C610A85-8064-4B07-A695-31D8FEE5AC5D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-148-2531953-86436</PID><PIDType>6</PIDType><SID>S-1-5-21-919037582-3843694463-3230141908</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A17</Version><SMBIOSVersion major="2" minor="4"/><Date>20091027000000.000000+000</Date></BIOS><HWID>37BA3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-148-253195-03-1033-7601.0000-0462012
Installation ID: 015445043741108622314804470464013465032585901944989583
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HG78M
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 2/15/2012 9:23:34 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAEABAABAAIAAAACAAAAAgABAAEA6GE053oQRoNsPAolBgzuMgaklPvwSKLxHOWUgCqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M08
FACP DELL M08
HPET DELL M08
BOOT DELL M08
MCFG DELL M08
SLIC DELL M08
OSFR DELL M08
SSDT PmRef CpuPm
- Edited by Luke 5280 Wednesday, February 15, 2012 4:59 PM
Answers
All replies
-
"Luke 5280" wrote in message news:520c4476-acbb-4a76-863d-ba250e220588...
I just upgraded to Windows 7 Enterprise (actually was forced to do the custom upgrade, under which none of your files or programs are kept, because a regular upgrade is not supported from Vista Home Premium to 7 Enterprise... that was surprising to me, but whatever. I recently had to do a system restore to solve some other problems anyway, so starting over again was no skin off my pecker).
Anyway... successful installation, everything looks good, the product key was validated and appears to be good to go. The problem is that upon opening the setup .exe's for several of the programs I have tried to install (Adobe Reader, Skype, Symantec Endpoint Protection, WinRAR, etc.), I recieve an error message that says the program in question has "encountered a validation error." I don't know what to make of these, because no matter which of the choices I select, the message reappears with a new Assert offset value.
Eventually, after enough of these alerts, the program in question will invariably quit working and shut down.
I have encountered two exceptions to this problem, with Google Chrome and VLC Player. The installations for both of these programs ran without any trouble, so I'm thinking I just have some compatibility issues with the other programs I'm trying to install, although that doesn't seem likely. Anyway, it is kind of a pain in the ass, and I'd love some help figuring out how to avoid these messages. Here is my diagnostic report. I would be happy to include any more information if needed. Thanks in advance,
Luke
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
That sounds to me like a problem with RAM, rather than Windowsdownload MemTest86+ from memtest.org – create the CD,boot with it, and run it for a few hours – see what it reports.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
