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Problems running programs in validated Windows 7 Enterprise RRS feed

  • Question

  • I just upgraded to Windows 7 Enterprise (actually was forced to do the custom upgrade, under which none of your files or programs are kept, because a regular upgrade is not supported from Vista Home Premium to 7 Enterprise... that was surprising to me, but whatever.  I recently had to do a system restore to solve some other problems anyway, so starting over again was no skin off my pecker).  

    Anyway... successful installation, everything looks good, the product key was validated and appears to be good to go.  The problem is that upon opening the setup .exe's for several of the programs I have tried to install (Adobe Reader, Skype, Symantec Endpoint Protection, WinRAR, etc.), I recieve an error message that says the program in question has "encountered a validation error."  I don't know what to make of these, because no matter which of the choices I select, the message reappears with a new Assert offset value.


    Eventually, after enough of these alerts, the program in question will invariably quit working and shut down.

    I have encountered two exceptions to this problem, with Google Chrome and VLC Player.  The installations for both of these programs ran without any trouble, so I'm thinking I just have some compatibility issues with the other programs I'm trying to install, although that doesn't seem likely.  Anyway, it is kind of a pain in the ass, and I'd love some help figuring out how to avoid these messages.  Here is my diagnostic report.  I would be happy to include any more information if needed.  Thanks in advance,

    Luke

    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-*****-*****-HG78M
    Windows Product Key Hash: zxCFmWm5kPx0H2V0RHzlnlkToIw=
    Windows Product ID: 55041-148-2531953-86436
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {2C610A85-8064-4B07-A695-31D8FEE5AC5D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A


    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Luke\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]


    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2C610A85-8064-4B07-A695-31D8FEE5AC5D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-148-2531953-86436</PID><PIDType>6</PIDType><SID>S-1-5-21-919037582-3843694463-3230141908</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A17</Version><SMBIOSVersion major="2" minor="4"/><Date>20091027000000.000000+000</Date></BIOS><HWID>37BA3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-148-253195-03-1033-7601.0000-0462012
    Installation ID: 015445043741108622314804470464013465032585901944989583
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HG78M
    License Status: Licensed
    Remaining Windows rearm count: 5
    Trusted time: 2/15/2012 9:23:34 AM


    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:




    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAIAAAACAAAAAgABAAEA6GE053oQRoNsPAolBgzuMgaklPvwSKLxHOWUgCqF


    OEM Activation 1.0 Data-->
    N/A


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   M08    
      FACP DELL   M08    
      HPET DELL   M08    
      BOOT DELL   M08    
      MCFG DELL   M08    
      SLIC DELL   M08    
      OSFR DELL   M08    
      SSDT PmRef CpuPm




    • Edited by Luke 5280 Wednesday, February 15, 2012 4:59 PM
    Wednesday, February 15, 2012 4:57 PM

Answers

  • Even though it says "...Validation Error" it is not referring to Genuine Validation. To my knowledge Skype has no Genuine check functionality. Because of this and because you have not mentioned that Windows is experiencing any Non-Genuine issues, itself (and since your Diagnostic Report shows no Non-Genuine indicators) this does not appear to be a Windows Genuine Advantage issue.  Unfortunately, this means this issue is Off Topic for this forum

      It could be that Noel is correct and this is RAM related, but since the issue is occurring when you are trying to install programs, I suggest that you first go to the Programs section of the Windows 7 Answers Forum http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs for assistance with the issue.

    Thank you,


    Darin MS


    Wednesday, February 15, 2012 11:27 PM

All replies

  • Validate Windows at

    http://www.microsoft.com/genuine/validate/

    then try your programs again.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Wednesday, February 15, 2012 5:12 PM
    Answerer
  • Tried it, man.  No change.  

    UPDATE

    Programs iTunes and DVDFlick installed correctly.  Still having problems with brand-new, fully updated versions of Skype, Adobe, WinRAR.

    • Edited by Luke 5280 Wednesday, February 15, 2012 5:55 PM
    Wednesday, February 15, 2012 5:50 PM
  • "Luke 5280" wrote in message news:520c4476-acbb-4a76-863d-ba250e220588...

    I just upgraded to Windows 7 Enterprise (actually was forced to do the custom upgrade, under which none of your files or programs are kept, because a regular upgrade is not supported from Vista Home Premium to 7 Enterprise... that was surprising to me, but whatever.  I recently had to do a system restore to solve some other problems anyway, so starting over again was no skin off my pecker). 

    Anyway... successful installation, everything looks good, the product key was validated and appears to be good to go.  The problem is that upon opening the setup .exe's for several of the programs I have tried to install (Adobe Reader, Skype, Symantec Endpoint Protection, WinRAR, etc.), I recieve an error message that says the program in question has "encountered a validation error."  I don't know what to make of these, because no matter which of the choices I select, the message reappears with a new Assert offset value.


     

    Eventually, after enough of these alerts, the program in question will invariably quit working and shut down.

     

    I have encountered two exceptions to this problem, with Google Chrome and VLC Player.  The installations for both of these programs ran without any trouble, so I'm thinking I just have some compatibility issues with the other programs I'm trying to install, although that doesn't seem likely.  Anyway, it is kind of a pain in the ass, and I'd love some help figuring out how to avoid these messages.  Here is my diagnostic report.  I would be happy to include any more information if needed.  Thanks in advance,

    Luke

    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

     
     
    That sounds to me like a problem with RAM, rather than Windows
     
    download MemTest86+ from memtest.org – create the CD,boot with it, and run it for a few hours – see what it reports.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 15, 2012 6:00 PM
    Moderator
  • "Luke 5280" wrote in message news:520c4476-acbb-4a76-863d-ba250e220588...

    I just upgraded to Windows 7 Enterprise (actually was forced to do the custom upgrade, under which none of your files or programs are kept, because a regular upgrade is not supported from Vista Home Premium to 7 Enterprise... that was surprising to me, but whatever.  I recently had to do a system restore to solve some other problems anyway, so starting over again was no skin off my pecker). 

    Anyway... successful installation, everything looks good, the product key was validated and appears to be good to go.  The problem is that upon opening the setup .exe's for several of the programs I have tried to install (Adobe Reader, Skype, Symantec Endpoint Protection, WinRAR, etc.), I recieve an error message that says the program in question has "encountered a validation error."  I don't know what to make of these, because no matter which of the choices I select, the message reappears with a new Assert offset value.


    Eventually, after enough of these alerts, the program in question will invariably quit working and shut down.

    I have encountered two exceptions to this problem, with Google Chrome and VLC Player.  The installations for both of these programs ran without any trouble, so I'm thinking I just have some compatibility issues with the other programs I'm trying to install, although that doesn't seem likely.  Anyway, it is kind of a pain in the ass, and I'd love some help figuring out how to avoid these messages.  Here is my diagnostic report.  I would be happy to include any more information if needed.  Thanks in advance,

    Luke

    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

     

     
    That sounds to me like a problem with RAM, rather than Windows
     
    download MemTest86+ from memtest.org – create the CD,boot with it, and run it for a few hours – see what it reports.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 15, 2012 6:33 PM
    Moderator
  • Even though it says "...Validation Error" it is not referring to Genuine Validation. To my knowledge Skype has no Genuine check functionality. Because of this and because you have not mentioned that Windows is experiencing any Non-Genuine issues, itself (and since your Diagnostic Report shows no Non-Genuine indicators) this does not appear to be a Windows Genuine Advantage issue.  Unfortunately, this means this issue is Off Topic for this forum

      It could be that Noel is correct and this is RAM related, but since the issue is occurring when you are trying to install programs, I suggest that you first go to the Programs section of the Windows 7 Answers Forum http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs for assistance with the issue.

    Thank you,


    Darin MS


    Wednesday, February 15, 2012 11:27 PM