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xp copy ? RRS feed

  • Question

  • Just got this machine which has a product key on the side of it for XP but i dont think the version of XP on the machine matches the product key. It could be a copy of XP but i do have a product key and dont want to purchase a new disc. How can i still get the updates or even change the information on the machine so it matches the product key ??????
    Wednesday, February 14, 2007 7:28 PM

Answers

  • Grannyannie_1,

    Please follow these steps for assistance:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the Copy button, then paste the report into a fresh thread in the "Problems" section at this link:  http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25.  The secton of the forum you are in now is only for comments and other feedback.

    Don't forget to copy and paste into the new post the description of the problem you wrote in your first post.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    • Marked as answer by JeniferA Thursday, August 28, 2008 6:37 PM
    Wednesday, February 14, 2007 11:45 PM