I can't download important anti-virus software, updates, or microsoft updates RRS feed

  • Question

  • I just got of the Macaffee anti-virus website who told me my problem was not a macaffee problem but a Windows problem. I cannot download important anti-virus software, updates, or microsoft updates. 3 weeks ago they said Macaffee it might have to do with Active X controls? I don't know. But, when I purchased the CD of macaffee virus, it installled perfectly and I checked my computer for viruses: none. Now, I am still having the same problem. Tonight, when the virtual technician went to windows update, my computer could not download. I need to know how to fix this.


    Tuesday, September 21, 2010 5:09 AM


  • I'm not sure what version of Windows you have, but for general Windows support on XP, Vista, or Win 7 you can post a question in the Answers forum here: http://answers.microsoft.com/en-us/default.aspx

    Dean Fulcer
    Sr. Program Manager
    Product Quality and Online

    This email is provided "AS IS" with no warranties, and confers no rights.
    Monday, September 27, 2010 11:31 PM