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File Conflicts RRS feed

  • Question

  • Hello All,

    All of a sudden, I'm getting an "At Risk" notification from my server.  There seems to be multiple file conflicts in all of my Share folders.  Any idea what could have caused this and what do I do to fix them.  I can access all the files from a client PC via Windows Explorer, but when I attempt to access them from my MCE Extender and/or my ROKU, it causes them to lock up.

    Thanks,

    SilkRod 
    Sunday, January 4, 2009 8:04 PM

Answers

  • SilkRod said:

    Oh well, the problem came back.  I reconected the extenders and everything seemed to be working OK.  So then I had to copy some files from one Client PC to the Server Shares and I started getting the "File Conflict" messages again.  Therefore, I disconnected the extenders, rebooted my HP MSS and again, the problem's gone.

    Obviously, it's something to do with the extenders monitoring the shares.  But I've had both extenders connected and working fine with none of these problems for almost six months.

    Why now?

    SilkRod



    The health monitoring in PP1 flags files that have been open for more than 24 hours.  As long as you are aware of this and are aware that the files cannot be duplicated as long as the shares are monitored, you can either select to ignore the message or select to not watch those folders for a short time so DE can duplicate the shares.

    Thank you
    Lara Jones [MSFT] Windows Home Server Team http://blogs.technet.com/homeserver/ https://connect.microsoft.com/WindowsHomeServer http://www.microsoft.com/windows/products/winfamily/windowshomeserver/default.mspx
    Sunday, January 11, 2009 7:52 PM
    Moderator

All replies

  • SilkRod said:

    Hello All,

    All of a sudden, I'm getting an "At Risk" notification from my server.  There seems to be multiple file conflicts in all of my Share folders.  Any idea what could have caused this and what do I do to fix them.  I can access all the files from a client PC via Windows Explorer, but when I attempt to access them from my MCE Extender and/or my ROKU, it causes them to lock up.

    Thanks,

    SilkRod 



    What is the specific file conflict message?

    If the messages suddenly appeared and this is accross all your shares, this is probably a HDD problem.

    You can TS into your server and check the system event log for the problematic drive or see this
    post and follow the instructions to file a bug.

    Usually the solution is run to run chdsk /r on the drive with the errors followed by running  

      for  /d  %1  in  (c:\fs\*)  do  chkdsk  /x  /r  %1

    on all the remaining drives.

    Thanks
    Lara Jones [MSFT] Windows Home Server Team
    Sunday, January 4, 2009 8:32 PM
    Moderator
  • Lara Jones said:

    SilkRod said:

    Hello All,

    All of a sudden, I'm getting an "At Risk" notification from my server.  There seems to be multiple file conflicts in all of my Share folders.  Any idea what could have caused this and what do I do to fix them.  I can access all the files from a client PC via Windows Explorer, but when I attempt to access them from my MCE Extender and/or my ROKU, it causes them to lock up.

    Thanks,

    SilkRod 



    What is the specific file conflict message?

    If the messages suddenly appeared and this is accross all your shares, this is probably a HDD problem.

    You can TS into your server and check the system event log for the problematic drive or see this
    post and follow the instructions to file a bug.

    Usually the solution is run to run chdsk /r on the drive with the errors followed by running  

      for  /d  %1  in  (c:\fs\*)  do  chkdsk  /x  /r  %1

    on all the remaining drives.

    Thanks
    Lara Jones [MSFT] Windows Home Server Team


    Hello Lara,

    First let me thank you for your quick response:

    1.  The actual message states:

    "There are file conflicts
    To view the file conflicts for the DVD shared folder, click Details."

    There is a Network Health message like that above for each of my five shares...i.e. DVD, Music, Photos, Software, and Videos.  However, there is no health message for the Public nor Personal User shares.

    2.  I don't think it's a HDD problem, because as I previously mentioned, all files are accesible from the client PCs for viewing and play back.  They are only causing problems for the HP MediaSmart Connect and my Roku HD1000.

    3.  I do know how to remote desktop into my server, but I don't know how to check the system event log, nor fully understand your suggested solution.


    SilkRod
    Monday, January 5, 2009 10:25 PM
  • SilkRod said:
    Hello Lara,

    First let me thank you for your quick response:

    1.  The actual message states:

    "There are file conflicts
    To view the file conflicts for the DVD shared folder, click Details."

    There is a Network Health message like that above for each of my five shares...i.e. DVD, Music, Photos, Software, and Videos.  However, there is no health message for the Public nor Personal User shares.

    2.  I don't think it's a HDD problem, because as I previously mentioned, all files are accesible from the client PCs for viewing and play back.  They are only causing problems for the HP MediaSmart Connect and my Roku HD1000.

    3.  I do know how to remote desktop into my server, but I don't know how to check the system event log, nor fully understand your suggested solution.


    SilkRod



    If you click on the details, what is the message?

    Based on the folders identified, I would guess that you have media sharing enabled. It sounds like DE can't make a migration pass because these files are shared and 'open' on another computer.  More than likely, you'll either need to stop monitoring these folders for a short time to allow DE to make a migration pass or, if possible, shut down the device that is monitoring the folders and allow DE to make its pass and then turn the device back on. You can force a DE pass by either rebooting your server or disabling duplication and then re-enabling it on the selected shares.

    If the device that is watching the shares is set to record programs, it might be easier to remove the folders from your watch list for a short time and then add them back.

    Thanks
    Lara Jones [MSFT] Windows Home Server Team
    Wednesday, January 7, 2009 5:51 PM
    Moderator
  • Hi,

    You might want to read the "Sticky Thread" at the first page of this forum regarding this well known issue.

    Regards

    Niclas
    Thursday, January 8, 2009 10:26 PM
  • Lara Jones said:

    SilkRod said:
    Hello Lara,

    First let me thank you for your quick response:

    1.  The actual message states:

    "There are file conflicts
    To view the file conflicts for the DVD shared folder, click Details."

    There is a Network Health message like that above for each of my five shares...i.e. DVD, Music, Photos, Software, and Videos.  However, there is no health message for the Public nor Personal User shares.

    2.  I don't think it's a HDD problem, because as I previously mentioned, all files are accesible from the client PCs for viewing and play back.  They are only causing problems for the HP MediaSmart Connect and my Roku HD1000.

    3.  I do know how to remote desktop into my server, but I don't know how to check the system event log, nor fully understand your suggested solution.


    SilkRod



    If you click on the details, what is the message?

    Based on the folders identified, I would guess that you have media sharing enabled. It sounds like DE can't make a migration pass because these files are shared and 'open' on another computer.  More than likely, you'll either need to stop monitoring these folders for a short time to allow DE to make a migration pass or, if possible, shut down the device that is monitoring the folders and allow DE to make its pass and then turn the device back on. You can force a DE pass by either rebooting your server or disabling duplication and then re-enabling it on the selected shares.

    If the device that is watching the shares is set to record programs, it might be easier to remove the folders from your watch list for a short time and then add them back.

    Thanks
    Lara Jones [MSFT] Windows Home Server Team



    Hello Lara,

    The problem got so bad, I couldn't get back into the control panel to check what the message stated when I clicked on details.  I do remember it took me to a help screen with some comments about causes of file conflicts.

    I took your advice.  I shut don't all other devices that were monitoring my share folders.  Then I rebooted the server.  It came back up with a GREEN Healthy indication.

    Thanks,

    SilkRod
    Friday, January 9, 2009 5:54 PM
  • Oh well, the problem came back.  I reconected the extenders and everything seemed to be working OK.  So then I had to copy some files from one Client PC to the Server Shares and I started getting the "File Conflict" messages again.  Therefore, I disconnected the extenders, rebooted my HP MSS and again, the problem's gone.

    Obviously, it's something to do with the extenders monitoring the shares.  But I've had both extenders connected and working fine with none of these problems for almost six months.

    Why now?

    SilkRod
    Sunday, January 11, 2009 1:44 PM
  • SilkRod said:

    Oh well, the problem came back.  I reconected the extenders and everything seemed to be working OK.  So then I had to copy some files from one Client PC to the Server Shares and I started getting the "File Conflict" messages again.  Therefore, I disconnected the extenders, rebooted my HP MSS and again, the problem's gone.

    Obviously, it's something to do with the extenders monitoring the shares.  But I've had both extenders connected and working fine with none of these problems for almost six months.

    Why now?

    SilkRod



    The health monitoring in PP1 flags files that have been open for more than 24 hours.  As long as you are aware of this and are aware that the files cannot be duplicated as long as the shares are monitored, you can either select to ignore the message or select to not watch those folders for a short time so DE can duplicate the shares.

    Thank you
    Lara Jones [MSFT] Windows Home Server Team http://blogs.technet.com/homeserver/ https://connect.microsoft.com/WindowsHomeServer http://www.microsoft.com/windows/products/winfamily/windowshomeserver/default.mspx
    Sunday, January 11, 2009 7:52 PM
    Moderator
  • Lara Jones said:

    SilkRod said:

    Oh well, the problem came back.  I reconected the extenders and everything seemed to be working OK.  So then I had to copy some files from one Client PC to the Server Shares and I started getting the "File Conflict" messages again.  Therefore, I disconnected the extenders, rebooted my HP MSS and again, the problem's gone.

    Obviously, it's something to do with the extenders monitoring the shares.  But I've had both extenders connected and working fine with none of these problems for almost six months.

    Why now?

    SilkRod



    The health monitoring in PP1 flags files that have been open for more than 24 hours.  As long as you are aware of this and are aware that the files cannot be duplicated as long as the shares are monitored, you can either select to ignore the message or select to not watch those folders for a short time so DE can duplicate the shares.

    Thank you
    Lara Jones [MSFT] Windows Home Server Team http://blogs.technet.com/homeserver/ https://connect.microsoft.com/WindowsHomeServer http://www.microsoft.com/windows/products/winfamily/windowshomeserver/default.mspx



    Well if that's the case, maybe it's not the extenders causing the problem....maybe it's my son's PC.  He has a habbit of starting a movie in Vista MCE and then falling to sleep with the Title Menu running.  I can't ignore this, because the last time it happened, it actually locked me out of the shares folders.

    SilkRod
    Sunday, January 11, 2009 10:08 PM