I know I have an illegal copy of Windows XP Pro (SP3) installed. I am trying to make it legal. I purchased the Genuine Advantage Kit from Microsoft online for $150 and received an XP Pro Genuine Adv Product Key. I am running the product key update tool as instructed, and get error "Product Key Update Failure" with disk error 0x800402c9. I have run CHKDSK to repair everything (low level scan), I have turned off Windows firewall, and have no anti-virus software installed. I do not want to reinstall Windows again (for the 3rd time today) - Windows is working fine except for illegal key. All I want to do is make my existing installation legal - hence the $150 purchase of a genuine key.
How do I make the Update Tool do what it is supposed to do -- update my Windows with the new valid key? I do not have a valid copy of XP Pro to install. This is a catch-22 situation! I have an illegal copy, I purchased the upgrade kit, and it won't install because I have an illegal copy! Please make my $150 purchase valid.
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-PY6BX-K24PJ-TWT6M
Windows Product Key Hash: gBNdtaXuo+0yYWQ2vJRYtwUVPx0=
Windows Product ID: 55274-643-7213323-23032
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {B14EC35F-74F0-4DEB-8DDB-A76BD957D526}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 8
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B14EC35F-74F0-4DEB-8DDB-A76BD957D526}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TWT6M</PKey><PID>55274-643-7213323-23032</PID><PIDType>1</PIDType><SID>S-1-5-21-793999233-2959008633-1238661117</SID><SYSTEM><Manufacturer>Dell Computer Corporation </Manufacturer><Model>DIM4400 </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20011212000000.000000+000</Date></BIOS><HWID>B6DA35AF0184C04E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell Dimension DIM4400</model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>6C15B6A34748588</Val><Hash>2BfR3cgTZ5XQuF7y5EjOOk8IcSE=</Hash><Pid>89409-708-1612272-65926</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
