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OneCare won't renew RRS feed

  • Question

  • Is there something wrong with the Microsoft website? I've tried using three valid credit cards to renew my OnCare subscription, (https://signup.msn.com/pages/AccountInfo.aspx) - but when I hit the "continue" button, it simply deletes the credit card information & leaves nme on the same screen. I'm in my second day of wasting time on this issue & no luck contacting a human at Microsoft. Should I just switch to Norton or McAffee?

    Saturday, November 8, 2008 2:44 PM

Answers

  • Apparently the site was just disabled for a day or so, because I was (finally) just able to renew. So there's no need to respond. Thanks -Troy

     

    Saturday, November 8, 2008 3:59 PM

All replies

  • Apparently the site was just disabled for a day or so, because I was (finally) just able to renew. So there's no need to respond. Thanks -Troy

     

    Saturday, November 8, 2008 3:59 PM
  • Glad to read that it was resolved for you. Usually when the information clears and the page refreshes with blank fields, that means that the data entered contained invalid characters - something other than letters and numbers. However, it may also have been a server problem.

    -steve

     

    Monday, November 10, 2008 2:31 AM
    Moderator