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Winodws 7 upgrade is on my computer and I have a legitimate XP key but I am not genuine. RRS feed

  • Question

  • This is just the kind of "stuff" that really ticks me off. I had XP Pro & Vista Ultimate on my computer. When I upgraded my computer Windows 7 didn't ask me whether I wanted to upgrade the XP Pro or the Vista Ultimate. It just hosed my XP machine and kept the garbage Vista Ultimate. 6 months later it tells me that I am not genuine. I have the keys but the only option I am presented is to buy another copy. I already own 9 copies of this software. I have full versions and upgrades. How do I revalidate. I have a computer business and this has stopped me cold. Windows 7 NEVER asked me for a valid product key but it did turn my XP build into a brick. I have the qualifying product and never used it since the upgrade. How do I fix this almighty Microsoft?

    Tuesday, April 20, 2010 9:32 PM

Answers

  • phster wrote:
    > This is just the kind of "stuff" that really ticks me off. I had XP Pro & Vista
    > Ultimate on my computer. When I upgraded my computer Windows 7 didn't ask me
    > whether I wanted to upgrade the XP Pro or the Vista Ultimate. It just hosed my
    > XP machine and kept the garbage Vista Ultimate.


    From within which OS did you start the Upgrade? Naturally, that'll be
    the OS that gets replaced, unless you elected to perform a Custom
    installation.


    > 6 months later it tells me that
    > I am not genuine. I have the keys but the only option I am presented is to buy
    > another copy. I already own 9 copies of this software. I have full versions and
    > upgrades.


    From whom did you purchase them? Have you applied any of the many
    known activation hacks that, when detected, immediately render the OS
    non-genuine?


    > How do I revalidate. I have a computer business and this has stopped
    > me cold.


    Sorry, but it sounds like you're in the wrong line of work. especially
    after you upgraded the wrong OS.


    > Windows 7 NEVER asked me for a valid product key....


    That seems to make it fairly conclusive that you weren't using a
    legitimate license, to start with.


    > .... but it did turn my XP
    > build into a brick. I have the qualifying product and never used it since the
    > upgrade. How do I fix this almighty Microsoft?
    >

    Well, at this point, since _you_ chose to upgrade WinXP to Win7 using a
    suspect license, your only real option, without spending any more money
    than necessary to buy a legitimate Upgrade, is to wipe the partition,
    re-install WinXP, and then use a legitimate upgrade license to upgrade
    the correct OS.


    --

    Bruce Chambers

    Help us help you:
    http://www.catb.org/~esr/faqs/smart-questions.html

    http://support.microsoft.com/default.aspx/kb/555375

    They that can give up essential liberty to obtain a little temporary
    safety deserve neither liberty nor safety. ~Benjamin Franklin

    Many people would rather die than think; in fact, most do. ~Bertrand Russell

    The philosopher has never killed any priests, whereas the priest has
    killed a great many philosophers.
    ~ Denis Diderot
    Wednesday, April 21, 2010 1:22 AM

All replies

  • In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.
    Darin MS
    Tuesday, April 20, 2010 10:55 PM
  • phster wrote:
    > This is just the kind of "stuff" that really ticks me off. I had XP Pro & Vista
    > Ultimate on my computer. When I upgraded my computer Windows 7 didn't ask me
    > whether I wanted to upgrade the XP Pro or the Vista Ultimate. It just hosed my
    > XP machine and kept the garbage Vista Ultimate.


    From within which OS did you start the Upgrade? Naturally, that'll be
    the OS that gets replaced, unless you elected to perform a Custom
    installation.


    > 6 months later it tells me that
    > I am not genuine. I have the keys but the only option I am presented is to buy
    > another copy. I already own 9 copies of this software. I have full versions and
    > upgrades.


    From whom did you purchase them? Have you applied any of the many
    known activation hacks that, when detected, immediately render the OS
    non-genuine?


    > How do I revalidate. I have a computer business and this has stopped
    > me cold.


    Sorry, but it sounds like you're in the wrong line of work. especially
    after you upgraded the wrong OS.


    > Windows 7 NEVER asked me for a valid product key....


    That seems to make it fairly conclusive that you weren't using a
    legitimate license, to start with.


    > .... but it did turn my XP
    > build into a brick. I have the qualifying product and never used it since the
    > upgrade. How do I fix this almighty Microsoft?
    >

    Well, at this point, since _you_ chose to upgrade WinXP to Win7 using a
    suspect license, your only real option, without spending any more money
    than necessary to buy a legitimate Upgrade, is to wipe the partition,
    re-install WinXP, and then use a legitimate upgrade license to upgrade
    the correct OS.


    --

    Bruce Chambers

    Help us help you:
    http://www.catb.org/~esr/faqs/smart-questions.html

    http://support.microsoft.com/default.aspx/kb/555375

    They that can give up essential liberty to obtain a little temporary
    safety deserve neither liberty nor safety. ~Benjamin Franklin

    Many people would rather die than think; in fact, most do. ~Bertrand Russell

    The philosopher has never killed any priests, whereas the priest has
    killed a great many philosophers.
    ~ Denis Diderot
    Wednesday, April 21, 2010 1:22 AM