product key of microsoft is incorrect RRS feed

  • Question

  • i bougt new hp pavillion dv6 laptop with the microsoft key product label on the bottom of it, when i enter the 25 digets product key it is incorrect? how could i possibly run the excel, word and power point?

    Tuesday, December 29, 2009 5:57 PM


  • Hello epifanio cadenas jr,

    The Product Key on the Certificate of Authenticity label affixed to the bottom of your laptop computer is for Windows--it is NOT for Office.

    Please have a look at this webpage for more information:  http://office.microsoft.com/en-us/help/HA101936151033.aspx
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, December 30, 2009 11:26 PM
    Tuesday, December 29, 2009 6:02 PM