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The Virus and spyware monitoring on my laptop which is part of my One Care circle has turned itself off and won't turn back on...either from the hub computer or my laptop. What should I do?

Saturday, August 30, 2008 4:57 PM

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Thanks. What I ended up doing was to restart the laptop and when it came back on, WLOC was back to it's normal self...green.

Sunday, August 31, 2008 6:58 PM

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Open OneCare.

On onecare circle verify which among your computers have the problem.

You should work directly on the computer which have the problem.

Onecare circle is only a monitor, it reports if any computer on the circle needs some attention.

To turn on Virus and Spyware monitoring

Verify if the date and time setting of your computer is correct.

Save and run this tool. Windows Live OneCare Anti-Malware Repair tool

AntiMalwareRepair.exe

http://www.microsoft.com/downloads/details.aspx?FamilyID=70adca25-950c-4b1b-a5e2-297e80aa67b1&DisplayLang=en

If this won't fix the problem, contact support.

How to reach support (FAQ) -

http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Saturday, August 30, 2008 7:44 PM
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Thanks. What I ended up doing was to restart the laptop and when it came back on, WLOC was back to it's normal self...green.

Sunday, August 31, 2008 6:58 PM