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uninstalled counterfeited Office XP RRS feed

  • Question

  • Hi,

     

    I uninstalled my Office XP after Microsoft verified it was counterfeit.  I purchased the Windows Genuine Advantage and entered my key.  Windows is now fine, but I no longer have Office programs.  According to the email about my order, I am supposed to receive a CD in the mail.  Will the CD contain the programs?

     

    Thanks.

    Tuesday, July 3, 2007 3:51 AM

Answers

  • Flannery67,

     

    The Windows Genuine Advantage (WGA) Kit will contain only the genuine Microsoft hologrammed CD for the edition of Windows XP installed on your computer.  It will not have any Office programs whatsoever.

     

    Microsoft Office is its own program and is sold and licensed separately from Windows.

     

    Microsoft does have a similar Office Genuine Advantage (OGA) program that sells a discounted license for Office to those who have been a victim of nongenuine Office software.  Here is the OGA FAQ:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0ELAAE  The good news is that they send you a copy of Office 2007, although I don't have current pricing figures.

     

    Unfortunately, in order to go thru the steps to participate in the OGA, you have to have a nongenuine copy of Office installed, so if you think you might want to participate, you'll have to install that bogus Office again  and then visit http://www.microsoft.com/genuine/ and click on Validate Office.

     

     

    Tuesday, July 3, 2007 2:42 PM

All replies

  • Flannery67,

     

    The Windows Genuine Advantage (WGA) Kit will contain only the genuine Microsoft hologrammed CD for the edition of Windows XP installed on your computer.  It will not have any Office programs whatsoever.

     

    Microsoft Office is its own program and is sold and licensed separately from Windows.

     

    Microsoft does have a similar Office Genuine Advantage (OGA) program that sells a discounted license for Office to those who have been a victim of nongenuine Office software.  Here is the OGA FAQ:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0ELAAE  The good news is that they send you a copy of Office 2007, although I don't have current pricing figures.

     

    Unfortunately, in order to go thru the steps to participate in the OGA, you have to have a nongenuine copy of Office installed, so if you think you might want to participate, you'll have to install that bogus Office again  and then visit http://www.microsoft.com/genuine/ and click on Validate Office.

     

     

    Tuesday, July 3, 2007 2:42 PM
  • Thank you so much.  That's very helpful.  I tried installing, but it didn't work because I used the key I had I just purchased.  I'll try again with the original. 
    Friday, July 6, 2007 8:13 PM
  • Flannery,

     

    Please post back if you have further problems. Also you have the option to file a piracy report. Another option is working with the store where you purchased Office and/or Windows and let them know the product was counterfeit. Request your monies refunded. Get back with us if we may be of further assistanc.  Take care.

     

     

    Stephen Holm, MS

    Friday, July 6, 2007 8:23 PM