Microsoft reassign records function fails RRS feed

  • Question

  • I can reassign individual records from myself to a team. I can also reassign small batches of records at once. But I cannot reassign all records that I own to a team. The team and I have identical security roles. The reassign function appears to hang and then fails.
    Friday, May 17, 2013 12:12 PM


All replies

  • Hi,

    Enable Trace to see what exactly happens and written to the logs.

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    Saturday, May 18, 2013 5:13 PM
  • Are you trying to perform the re-assignment from within your user record (using the "reassign all records" option)?

    I've had intermittent success with this. I generally see failures related to SQL timeouts when there are many records being reassigned (either directly or through cascading reassignment), and when the records are being reassigned across business units.

    Tuesday, May 21, 2013 8:43 PM