Answered by:
Windows 7 is not genuine after Full System Restore into a larger drive using WHS 2011

Question
-
I would like to replace a disk in my Dell Latitude 6400 laptop (Seagate momentus 250GB) by a larger disk (WD black 750GB). My Windows Home Server 2011 makes regular backups. I replaced the disk in the laptop by the larger one, and run in WHS 2001 Full system restore on the new larger disk, using a wizard (default settings). Full system restore completed successfully, and the laptop seemed working fine.
However, I am receiving an error message that Windows is not genuine. Consequently, Windows Update does not work, Security Essentials cannot update, and Internet Explorer is unable to save files. Windows was genuine when using the old disk. About a year ago I was able to make a successful Full system restore using WHS 2011 on the same disk, and this problem (Windows not genuine) did not occur that time.
Based on similar messages in this forum I tried the following:
I run Full system restore from another backup in WHS 2011, but with the same result (Windows is not genuine).
I run System scan (i.e. sfc /scannow in command prompt), which reports that corrupted files were found but it is unable to fix some of them.
On the newly restored laptop, I tried System restore from a restore point BEFORE I made the Full system restore on the new disk, but it did not help (still Windows is not genuine).
I tried to restore the presumably "tampered" files (see the report below) from the backups, but Windows does not allow me to replace them while running. Restoring them to a different location and then copying them manually does not work either; I am getting an error "you need a permission to perform this operation", although I tried to copy them as administrator.I still have the old disk. I just need to clone it to a larger drive, and this scenario should be supported by WHS 2011. Any suggestions?
The diagnostic report is below.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E56C7D8B-D17C-41AA-A448-8A33D5EBE711}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E56C7D8B-D17C-41AA-A448-8A33D5EBE711}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1929226581-725450635-2715636468</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6400 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091221000000.000000+000</Date></BIOS><HWID>A28A3707018400F8</HWID><UserLCID>0406</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>7D41F1B89E52F0E</Val><Hash>anX6kDxXDRkV2l1CCycTTXYsfM4=</Hash><Pid>81608-903-0605872-65609</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>88A8293C62AE70A</Val><Hash>2sZZXgBzOX2kpMBh0aG8qBf8isA=</Hash><Pid>84890-901-9388025-63753</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-0632010
Installation ID: 016045261045180496756115085872276483948325193782288523
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 19-10-2013 19:59:20
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 7:16:2013 20:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: OAAAAAEAAQABAAMAAQABAAAABQABAAEA6GHQBOGg5m7OFRYrzuwsUWqfFu7stmxZ+l+TvhrJRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
MCFG DELL M09
____ DELL M09
ASF! DELL M09
TCPA
SLIC DELL M09
SSDT PmRef CpuPm
Thanks,Pavel
Saturday, October 19, 2013 8:36 PM
Answers
-
This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -
Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194
(you want the iata_enu.exe download)
Once complete, please reboot twice, then post another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Wednesday, October 23, 2013 2:56 PM
- Marked as answer by phruby Wednesday, October 23, 2013 4:40 PM
Saturday, October 19, 2013 10:21 PMModerator
All replies
-
This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -
Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194
(you want the iata_enu.exe download)
Once complete, please reboot twice, then post another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Wednesday, October 23, 2013 2:56 PM
- Marked as answer by phruby Wednesday, October 23, 2013 4:40 PM
Saturday, October 19, 2013 10:21 PMModerator -
Installing the Intel Rapid Storage Drivers solved it. Now Windows is genuine again and everything works as it should.
Thanks a lot.
PavelSaturday, October 19, 2013 11:36 PM -
PLease post a new MGADiag report so we can confirm that it's all OK now.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Sunday, October 20, 2013 8:01 AMModerator -
Below is a new diagnostic report after installing Intel Rapid Storage Drivers. It seems that it takes a bit longer to start the PC up (only my impression based on several restarts, no exact measurement), but Windows update and security work again, which is what matters most.
Thank you very much for your help.
Pavel
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E56C7D8B-D17C-41AA-A448-8A33D5EBE711}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E56C7D8B-D17C-41AA-A448-8A33D5EBE711}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1929226581-725450635-2715636468</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6400 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091221000000.000000+000</Date></BIOS><HWID>A28A3707018400F8</HWID><UserLCID>0406</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>7D41F1B89E52F0E</Val><Hash>anX6kDxXDRkV2l1CCycTTXYsfM4=</Hash><Pid>81608-903-0605872-65609</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>88A8293C62AE70A</Val><Hash>2sZZXgBzOX2kpMBh0aG8qBf8isA=</Hash><Pid>84890-901-9388025-63753</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-0632010
Installation ID: 007343054770116440020876278601322371781842289320800435
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 21-10-2013 09:40:09
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:20:2013 12:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAEAAQABAAMAAQABAAAABAABAAEA6GHQBAN+5m5mshYrzuwsUWqfFu5sWfpfk74ayUbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
MCFG DELL M09
____ DELL M09
ASF! DELL M09
TCPA
SLIC DELL M09
SSDT PmRef CpuPmMonday, October 21, 2013 11:34 AM -
Yep - that looks fine now.
I'm a little surprised that the startup is slower - from limited experience at my end, it's usually markedly improved the startup time. It may improve however, as the optimisation that Windows does gets a hold on the new startup regime and orders things a little better.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Monday, October 21, 2013 11:51 AMModerator -
I confirm that PC is indeed improving the startup time.
For good order I should add that after installing the Rapid Storage Drivers I was unable to open WHS 2011 server folders using Windows explorer on the PC. I solved it by removing all stored credentials to WHS 2011 using Control panel / User accounts / Credentials manager on the PC, and by removing the PC from homegroup. Thanks for helping to solve this problem.
Wednesday, October 23, 2013 4:40 PM -
Interesting consequence - thanks for the information!
Good luck with it.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Wednesday, October 23, 2013 5:32 PMModerator