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Outlook Configuration Error

Question
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Hi All,
I am trying to configure outlook for my on-premise crm 2011.
It's showing me error "This is a problem communicating with the Microsoft Dynamics CRM server. The server might be unavailable. Try again later. If the problem persists, contact your system administrator."
I am trying in same network but different domain.
Thank You,
Suresh
Tuesday, May 1, 2012 8:43 AM
Answers
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I have generated trusted for both domains. now its working fine.
- Marked as answer by Suresh Kumar Patra Monday, June 11, 2012 11:23 AM
Monday, June 11, 2012 11:23 AM
All replies
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can you ping the server?
is name resolution working?
you could try to telnet to your server from the outlook machine (if telnet is installed) telnet servername portnumber
e.g.
telnet crmserver 80
If the above does not work, check your firewall configuration
Musings on Information Technology
- Edited by ManyRootsofAllEvil Tuesday, May 1, 2012 10:20 AM
Tuesday, May 1, 2012 10:19 AM -
I am able to ping server. In web also its working fine.
I have not configured IFD, just i m calling using IP of server:Port Numer(http://xx.xx.xx.xx:5555) in my local network.
In outlook if i configure online CRM it works find but on-premise is not working.
Wednesday, May 2, 2012 10:45 AM -
Hi,
Can you sync the client machine time with the CRM Server machine and try to configure it again.
You should not use IP Address, use host name. EX: http://CRMServer:5555
Thanks & Regards,
Khaja Mohiddin
http://www.dynamicsexchange.com
http://about.me/KhajaMohiddinWednesday, May 2, 2012 1:15 PM -
Hi Khaja,
Client machine & CRM server time zone is same.
I tried giving host name also but getting same error.
Do i need to do any configuration after installation of CRM Server for Outlook in Server machine
Thank you.
Suresh
- Edited by Suresh Kumar Patra Thursday, May 3, 2012 5:49 AM
Thursday, May 3, 2012 5:49 AM -
Silly question this, but can you browse to the server (on IE) from the outlook computer?Thursday, May 3, 2012 9:04 AM
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Yes i am able to browse.
Facing issue with outlook only.- Edited by Suresh Kumar Patra Thursday, May 3, 2012 1:41 PM
- Marked as answer by Suresh Kumar Patra Monday, June 11, 2012 11:23 AM
- Unmarked as answer by Suresh Kumar Patra Monday, June 11, 2012 11:23 AM
Thursday, May 3, 2012 1:41 PM -
I have generated trusted for both domains. now its working fine.
- Marked as answer by Suresh Kumar Patra Monday, June 11, 2012 11:23 AM
Monday, June 11, 2012 11:23 AM