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Windows 7 Ultimate Not Genuine Message RRS feed

  • Question

  • I have spent some time looking for possible answers in this forum, but unfortunately I can tell from reading many of the posts that I am pretty computer illiterate.  Like many other posts I have read, I began receiving a message in the lower, right-hand corner of my desktop stating my copy of Windows was not genuine.  I have been using my computer for a number of months without issue, so I find this confusing.  I have attempted to follow the advice of others in an effort to "fix" my problem.  My computer was initially installed with Vista but a "clean install" (I believe that is what it is called) of Win7 Ultimate was performed.

    Any advice anyone can give will be greatly appreciated.  Many people who posted questions provided information from a scan of some sort.  There was a link in a post, so I followed it, and here is the information it gleaned:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {D5BE5177-DA7E-4025-AA55-EB8A34FA28F0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D5BE5177-DA7E-4025-AA55-EB8A34FA28F0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-530221438-701597793-3890136592</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 5515     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.00      </Version><SMBIOSVersion major="2" minor="4"/><Date>20081203000000.000000+000</Date></BIOS><HWID>17BA3607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65766</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1162010
    Installation ID: 000722037236417171177136388583226866607823566414976895
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 4/26/2010 12:09:00 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:26:2010 06:39
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAgABAAAAAgABAAEAeqiYjNiEuJF8jcYXIEemeuCPvn8icmJiArQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   ATI     Moray  
      HPET   PTLTD   HPETTBL
      MCFG   PTLTD     MCFG 
      SLIC   DELL    QA09  
      EINJ   PTL     WHEAPTL
      HEST   PTL     WHEAPTL
      BERT   PTL     WHEAPTL
      SSDT   wheaos  wheaosc
      ERST   PTL     WHEAPTL
      SSDT   wheaos  wheaosc


    Hopefully this is the needed information.  Thanks in advance for any help provided.

    Monday, April 26, 2010 7:21 PM

Answers


  • Unfortunatly, you copy of Windows 7 is, in fact, non-genuine.

    Below are the 2 main points that tell us this is a Non-Genuine copy of Windows

     1)

      My computer was initially installed with Vista but a "clean install" (I believe that is what it is called) of Win7 Ultimate was performed.

      Your Windows is using a OEM SLP key.  This type of key only comes in Windows that come Pre-installed on a computer built by a large manufacturer.  This is because an OEM SLP key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the OEM Bios Flag and Self-Activates. (Note: OEM SLP keys and Bios Flags are specific to Manufacturer and Version of Windows. Meaning, for example, a Dell Bios Flag for Vista would not work with a Lenovo Vista OEM SLP key nor a Dell Windows 7 OEM SLP key). 

     Your computer originally came with Vista, so whould have the OEM Bios Flag for Vista. An OEM SLP key for Windows 7 would not work.

    2) The fact that your Windows 7 OEM SLP key did work on a computer that does not have the proper OEM Bios Flag means an Activation Hack (sometime known as a Loader) must be installed.  The Hack would make Windows think the proper OEM Bios Flag was present when it is not. 

      The presents of an Activation Hack is confirmed by your Diagnostic Report which report that a known Activation Hack has been detected. This Activation Hack being detected is what originally caused Windows to go into a Non-Genuine state.

     

      If possable, I recommend contcting the person or company that sold you the software/key and arrange to return it for a full refund.

      If this is not possable, some of your other options would be to a) return to using your original copy of Vista or b) click the Learn More Online link in the Non-Genuine message and select the option to purchase a WGA Kit.  This is just a retail copy of Windows 7 sold at a discount to users that have suffered from piracy. 

    Sorry for the bad news,


    Darin MS
    Monday, April 26, 2010 7:47 PM

All replies


  • Unfortunatly, you copy of Windows 7 is, in fact, non-genuine.

    Below are the 2 main points that tell us this is a Non-Genuine copy of Windows

     1)

      My computer was initially installed with Vista but a "clean install" (I believe that is what it is called) of Win7 Ultimate was performed.

      Your Windows is using a OEM SLP key.  This type of key only comes in Windows that come Pre-installed on a computer built by a large manufacturer.  This is because an OEM SLP key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the OEM Bios Flag and Self-Activates. (Note: OEM SLP keys and Bios Flags are specific to Manufacturer and Version of Windows. Meaning, for example, a Dell Bios Flag for Vista would not work with a Lenovo Vista OEM SLP key nor a Dell Windows 7 OEM SLP key). 

     Your computer originally came with Vista, so whould have the OEM Bios Flag for Vista. An OEM SLP key for Windows 7 would not work.

    2) The fact that your Windows 7 OEM SLP key did work on a computer that does not have the proper OEM Bios Flag means an Activation Hack (sometime known as a Loader) must be installed.  The Hack would make Windows think the proper OEM Bios Flag was present when it is not. 

      The presents of an Activation Hack is confirmed by your Diagnostic Report which report that a known Activation Hack has been detected. This Activation Hack being detected is what originally caused Windows to go into a Non-Genuine state.

     

      If possable, I recommend contcting the person or company that sold you the software/key and arrange to return it for a full refund.

      If this is not possable, some of your other options would be to a) return to using your original copy of Vista or b) click the Learn More Online link in the Non-Genuine message and select the option to purchase a WGA Kit.  This is just a retail copy of Windows 7 sold at a discount to users that have suffered from piracy. 

    Sorry for the bad news,


    Darin MS
    Monday, April 26, 2010 7:47 PM
  • Hello JacobJordan,

    Not to "pile on" but your installation of Office Enterprise 2007 is nongenuine, as well.

    For more detailed info, post in the Office section of this forum.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, April 26, 2010 10:42 PM
  • Thanks, Darin, for your help ~
    Monday, April 26, 2010 11:36 PM
  • Don't worry about "piling it on"--thanks also for your help, Dan!
    Monday, April 26, 2010 11:37 PM