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Restore PC RRS feed

  • Question

  • I can connect to the server, backup to the server and generally access it. But when I try and restore a laptop the restore works through all steps until the restore starts. At this point there is an unknown network error.
    This is so annoying as everything seems to be OK but the restore always fails.
    Is there an answer?
    Thanks
    Wednesday, December 30, 2009 7:29 AM

Answers

  • You probably need to install storage or network adapter drivers:

    1. Copy the appropriate drivers for the client system to a USB thumb drive (please read Home Computer Backup and Restore pages 17-19). Also please note the CD requires 32 bit drivers. If you have 64 bit system the drivers from the backup will not work.  If you have Realtek Network card please read this FAQ.
    2. Once you have copied the appropriate drivers to the USB thumb drive boot from the restore CD
    3. On the detect hardware screen select you should now Scan for drivers (you may need to select "Show Details" before you get the Scan for drivers button).
    4. If the Scan finds drivers install, then proceed 
    Wednesday, December 30, 2009 9:54 AM
    Moderator